A leading data center services company is seeking an IT Service Desk Lead in Gatwick, UK. This role involves managing day-to-day operations of the IT Service Desk, ensuring effective resolution of incidents, and driving continuous improvement in IT support processes. The ideal candidate should have strong customer service skills along with experience in service desk environments, ITIL best practices, and Microsoft Office 365 administration. Join a team-oriented culture that promotes collaboration and excellence in customer service. #J-18808-Ljbffr