Sales Administrator
Doncaster
£25,000
Are you an organised, customer-focused professional who thrives in a fast-paced environment?
We’re looking for a Sales Administrator to become an essential part of a dynamic team!
In this exciting role, you’ll play a key part in supporting the business by handling incoming enquiries, processing orders, and investigating any disputes — ensuring every customer receives exceptional service.
What You’ll Be Doing:
• Deliver professional, accurate, and empathetic responses to customer enquiries via email
• Troubleshoot and resolve product or service issues, escalating when needed
• Use brand templates to craft tailored, customer-focused communications
• Handle inbound customer calls with confidence
• Collaborate with internal teams, including technical support, to solve complex issues
• Keep inboxes and records neatly organised
• Raise and document investigations using an internal CRM system
Experience & Key Competencies
We are seeking a professional with strong interpersonal skills and a proactive approach to customer service. The ideal candidate will demonstrate:
• Excellent communications skills – the ability to convey information clearly and professionally, both verbally and in writing.
• A customer- centric mindset – a genuine commitment to understanding and meeting customer needs.
• Strong orgnaisational and time management skills– the capacity to prioritise tasks effectively and maintain attention to detail in a fast-paced environment.
• Collaborative working style – the ability to work effectively within a team to achieve shared objectives.
If you’re a proactive communicator with a keen eye for detail and a passion for great service — we’d love to hear from you!
Whats in it for you.
Monday – Friday working hours
Full time permanent – Office Based
25 days holiday + statutory
Pension
Onsite Parking
Full training and support given
DONSM
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