Our Company
We believeRunning Changes Everything. If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We run together to solve problems, reach goals, encourage others and champion our brand.
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Overview
As the top leader of our retail store management, the Operating Partner role is accountable for developing their amazing team, driving overall business results, and providing phenomenal customer service in support of operating a thriving Fleet Feet. This position is responsible for the overall leadership of the Fleet Feet Northern Virginia consisting of 2 stores in Woodbridge & Fredericksburg. Success in this role is achieved by putting people first, driving community engagement, and maximizing sales and profitability through implementing brand initiatives and systems. We are looking for a results-inspired leader to be accountable for the overall store, customer, and community experience. Each Operating Partner has a suite of resources available to help them achieve objectives including Human Resources, Marketing, our national Distribution Center, and more. Operating Partners are responsible for developing and building a positive and inclusive culture while contributing to the overall running culture in the community. When you join Fleet Feet, you are joining a community that ignites and promotes running and fitness.
Responsibilities
* Build and maintain store staff through recruiting and selecting qualified associates
* Utilize coaching, counseling, and corrective action techniques to enhance employee performance
* Identify and develop employees with potential to grow by using tools such as on-the-job training, performance metrics, and performance reviews.
* Leader in customer engagement and education as it relates to proper fit, product usage, and injury treatment and prevention.
* Work to consistently achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initializing corrective actions.
* Build a strong customer base by designing and implementing store events and programs
* Lead and influence the community by developing relationships with local leaders in business, non-profit, and running organizations
* Be an entrepreneur within your local store by identifying opportunities that tackle customer problems and create additional revenue within our area of expertise.
* Facilitate training programs for runners and walkers that create a positive environment within the local community while maintaining profitability.
* Maintain an accurate inventory with monthly and annual cycle counts.
* Create or oversee the creation of employee schedules to ensure adequate coverage for store operations based on day-to-day sales volumes.
* Proactively respond to customer and employee questions and issues in a timely, professional manner.
* Other duties as required
Qualifications
* 5+ years of retail leadership experience
* Demonstrated track record of building teams
* Experience sourcing, training, and retaining sales talent
* Enthusiastic, energetic, and personable professional demeanor
* Excellent written and verbal communication skills
* Ambitious, hardworking and team-oriented
* Must be able to work nights, weekends, and holidays
Perks:
* High energy and fun atmosphere
* Training and advancement opportunities within the Fleet Feet brand
* Exciting professional development opportunities, including a mentorship program, talent development initiatives, employee resource groups, a monthly learning opportunities on diverse topics
* 401(k) Retirement Plan for all part and full-time employees (Age 21+) with 4% employer matching and immediate vesting (company-owned stores)
* Community involvement and community service activities
* Training Program and Product Discounts
* Passionate team members
* Check out our Fleet Feet Benefits Summary for full-time employees averaging 30+ hours/week at company-owned stores
We are an equal opportunity employer and believe having diverse teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of different backgrounds, experiences, abilities and perspectives. That is why we value diversity and inclusion in our hiring practices, our culture, and our engagement with the community.
Additional Requirements - Hours of work for this position are approximately 40+ hours per week. Position requires moving around for periods of 2-4 hours without a rest break, and task sequencing and the completion of complex administrative responsibilities. Occasional moderate to heavy (10-25+lb) lifting and carrying, bending and reaching overhead may be required. Work environment includes substantial communication with customers, working in a retail environment with product displays and stockroom with inventory, and potentially slippery surfaces. Position is under minimum levels of day-to-day supervision. Some travel may be required for meetings, training or conferences.
Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process.
Benefits
"Great People Deserve Great Perks/Benefits"
* 401(k) with 4% Company Match:Available to employees aged 21+ at company-owned stores.
* Exclusive Discounts:Enjoy discounts on industry-leading products and specialized training programs.
* Community Engagement:Get involved in local outreach and service initiatives that align with our purpose-driven mission.
* Comprehensive Benefits Package:For full-time employees (30+ hours/week), check out our Fleet Feet Benefits Guide for details on healthcare, wellness, and more.
Equal Opportunity & Reasonable Accommodations
We are an equal opportunity employer and believe having teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of all backgrounds, experiences, abilities, and perspectives. Our commitment to inclusion is reflected in our hiring practices, workplace culture, and community engagement.
Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process.
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