McQueens Dairies Ltd - Role Profile
Job Title: Depot Manager.
Reports To: Logistics Manager.
Based At: Basingstoke
Working Hours: 40hrs Nightshift 21:00 - 07:30.
Salary: £42,500 Per Annum and up to 10% performance related bonus, Company discounts and Pension scheme.
Position Overview:
Ideal for someone who is looking for the next stage in their managerial development this position would suit those Assistant Managers / Senior Team Leaders within a logistics/distribution background.
The ideal candidate is hands on when needed and able to manage the overall performance, workplace organisation, annual budget and functionality of the depot facility. Leading a team of drivers, stores staff, team leaders who you will work closely with and are able.
Coach and Develop:
With an eye for detail and a flexible approach to meet the needs of the business, you must be able to demonstrate that you have a drive to attain and maintain excellent standards. Ensuring that our teams provide the outstanding service expected and that all our deliveries are completed safely, successfully and on time.
Responsibilities:
Effectively lead the depot to excellent standards in the following areas:
*
o Health & Safety
o Learning & Development
o Customer Services
o Financial Control
o Facilities Management
o Despatch
o Human Resources Operations
o Transport
* Engage with colleagues in the depot keeping morale levels high and understanding where improvements can be made. Motivating all staff by coaching and mentoring them through challenges and celebrating success.
* Organise and control the induction and ongoing training of all employees in conjunction with our Learning & Development team.
* Maintain good operating standards using 5S disciplines.
* Manage a depot level Profit and Loss centre. Keep distribution costs and overheads in line with budget.
* Fully explain any processes, changes or developments within the business to all staff through notice boards and meetings.
* Drive great culture and performance with the guideline of assigned KPI's.
* Deliver system and IT enhancements at the local depot aligned to the business IT system strategy.
Key Areas:
Health & Safety -
* Drive a proactive H&S leadership culture with Gemba Walks, safety audits and behavioural observations being part of the norm.
* All accidents and injuries are recorded and reported to H&S team following the set guidelines.
* All manual handling training is carried out prior to equipment use and signed off by management.
* Assess any risk and ensure safe systems of work are in place and adhered to, providing training and reassurance when needed.
Depot Team performance -
Review the following key points using a balanced scorecard approach which directly relate to depot and driver performance, discussing regularly with Team Leaders and drivers, getting detailed feedback for reports:
* Customer complaints
* Driver Messages
* Driving Scores
* Bottle Returns
* Delivery issues/GPS Co-ordinates
* Run Efficiency
* New Business
* Provide effective training and inductions to all staff and ensure any training practices are carried out to our standards of service excellence.
* Have regular conversations and listen to all staff, taking their comments on board and driving change with involvement.
* Responsibly manage staff holidays without compromise to the operation.
Depot Processes -
* All stock recon and controls are recorded accurately, and old stock is rotated to avoid waste.
* To ensure that the stores staff can have orders picked on time prior to the drivers' arrival.
* Controls are in place to safely allow the movement of staff and vehicles without overcrowding in the depot and in the yard.
* Good standard of housekeeping is maintained, and any works need carried out are reported and actioned.
* Maintain the cold chain by ensuring all doors are closed and that the product only leaves the chill when loading is permitted.
Vehicle Fleet Management -
* Communicate effectively with Transport team to ensure all faults and repairs are carried out as soon as possible.
* Full accident reporting processes are carried out (including getting third party details).
* High standards of vehicle hygiene are followed.
* Fuel and Ad-Blue logs are kept accurate and up to date.
Regulatory -
* Manage the facility in accordance with H&S regulations and technical food safety standards.
* All paperwork is disposed, scanned or secured in line with GDPR.
Key Experience, Knowledge and Skills:
Experience -
* Background in dairy, food or drinks distribution preferred.
* Management/Leadership experience in a nightshift operation.
* Exposure to Food safety audit standards such as BRC - desired
Knowledge -
* IOSH certified - desired
Excellent knowledge of MS Office Applications (Excel, Word)
INDLP3