Summary
Our Supported Housing Service in Cardiff is growing, and we’re excited to be recruiting four full-time Scheme Support Officers to join our dedicated team. The role requires flexibility, with shifts across days, nights, sleep‑ins, and weekends.
Overview
Dyfrig House operates between Cardiff Central and Newport Road – As you will be required to work across these locations, a Full UK Drivers Licence and access to a vehicle is essential.
About The Role
Working as part of a supportive team, you will provide tailored support to individuals experiencing homelessness who are seeking help to address alcohol and substance use challenges. Some of the people we support may also have experience of the criminal justice system.
Our customers actively engage with treatment and local recovery services, and your role will be to support them in developing independence, maintaining their tenancy, and making positive, lasting life changes.
Day‑to‑day duties
* Plan and deliver meaningful activities that promote life skills, including budgeting, health, and wellbeing
* Engage and interact positively with customers
* Work collaboratively with Project Workers to support customers in achieving their goals and aspirations
* Take responsibility for health and safety within the service and monitor the wellbeing of customers
Experience
Relevant work experience is not essential for this role. We encourage you to demonstrate your values, positivity, passion, and motivation for working with vulnerable people in your application and at interview stage.
Skills & Abilities
* A passion for supporting and enabling people to live as independently as possible
* Strong initiative, with the ability to work independently as well as collaboratively as a team player
* Ability to manage conflicting priorities and respond effectively to challenging situationsii>Bi>
* Basic IT and literacy skills, with the ability to use digital devices and complete records and reports to document support provided to individuals
* A full driving licence and access to a car
* Full list of duties and can found on the Job description
Values
At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.
Pay and Pensions
* Salary: £25,877.80 FTE
* Sleep‑in rate: £62.64 per 8 hour shift
* Pension Choices:
o Defined Contribution (DC) Scheme with matched contributions up to 10%
o Defined Benefit (DB) 1/80th of final salary for every year of service
* 3 x Life Cover linked to pension membershipii>Bi>
* Saving scheme with competitive interest rate
* Give As You Earn scheme for tax‑efficient charity donations
* From 1st April 2026 the option to be either weekly or monthly paid
Time off and Flexibility
* 26 days holiday, pro rata entitlement plus Bank holidays, rising to 27 days after 1 year of service or cash equivalent of 1 day’s annual leave
* Maternity & Adoption Leave: 20 weeksii>Bi>
* Paternity Leave: 3 weeks
Wellbeing
* Sick Pay, rising with length of service up to 6 months full pay after 4 yearsii>Bi>
* Eyecare: Up to £100 reimbursement towards eye tests and glassesii>Bi>
* Free counselling, coaching, wellbeing team, and OH service to all colleaguesii>Bi>
* Annual Health Checkii>Bi>
* Health Cash Plan
Getting Around
* Mileage paid at 45p plus £5 per passenger per mileii>Bi>
* Cycle to Work Scheme
Personal Development
* Continuous professional training and developmentii>Bi>
* Leadership development programmesii>Bi>
* Professional memberships needed for your role are reimbursedii>Bi>
* Career coachingii>Bi>
* Support with funding and time for qualifications
Perks and Recognition
* Long Service Awards
* Blue Light Card Eligibility giving discounts at 15,000 brands
* Colleague Discount platform
FREDIE
At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now.
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