IT Support Technician - Kings Lynn
Salary: circa £30,000
Location: Kings Lynn (On-site)
Employment Type: Full-time, Permanent
REED Technology are partnering with a Kings Lynn-based organisation to recruit an IT Support Technician who will play a key role in keeping business systems, devices, and infrastructure running smoothly. Someone who is an enthusiastic IT Support professional looking for a varied and hands-on role within a busy technical environment.
You'll work closely with the IT Manager as part of a small, friendly team, supporting 40+ users across two sites - and because this is not a call-centre environment, you'll have the opportunity to get truly stuck into meaningful technical work across the full IT landscape.
Key Responsibilities
A genuinely varied role where no two days are the same - you'll get involved in:
Technical Support & Troubleshooting
* Handling day-to-day user support and deeper troubleshooting across Servers, storage, networking, end-user devices, operating systems, cloud services and business applications.
* Performing installs, patches, upgrades, daily maintenance and routine PC and server health checks.
* Monitoring systems to minimise downtime.
Backups & Data Security
1. Supporting and testin...