Spa Receptionist – Bristol HarSPA
Location: Bristol
Position Type: Full-time / Part-time (flexible)
About Us
Bristol HarSPA is a premium wellness destination, offering a tranquil escape for guests 365 days a year. We pride ourselves on delivering exceptional service and creating a relaxing, welcoming environment for every visitor.
The Role
We are looking for a friendly, professional, and highly organised Spa Receptionist to join our team. As the first point of contact for our guests, you will play a key role in delivering an outstanding customer experience.
Working Hours
This role requires flexibility to work a mixture of shifts, including:
* Early shifts: 6:30am – 3:00pm
* Late shifts: 12:00pm – 8:00pm
* Weekends and key holiday periods (we are open 365 days a year)
Key Responsibilities
* Welcoming guests and providing a warm, professional first impression
* Managing bookings, appointments, and enquiries (in person, phone, and email)
* Handling payments and maintaining accurate records
* Supporting the smooth day-to-day operation of the spa
* Maintaining a clean, calm, and organised reception area
What We’re Looking For
* Excellent communication and interpersonal skills
* Strong organisational abilities and attention to detail
* Punctual, reliable, and professional at all times
* Ability to remain calm and efficient in a busy environment
* A positive attitude and a passion for customer service
What We Offer
* A supportive and friendly team environment
* Opportunities for training and development
* Staff benefits and discounts
* The chance to work in a relaxing, luxury setting
How to Apply
If you are enthusiastic, organised, and enjoy working with people, we would love to hear from you