Within the Planned, Surgical & Children's Care Directorate at Harrogate District Hospital, we are dedicated to providing exceptional healthcare services to our community. We are recruiting for a substantive Service Manager. Service Manager posts are key positions within the Planned, Surgical and Children's Care Directorate, responsible for providing day-to-day operational management and support. Reporting to one of our two General Managers, the successful candidate will work closely with the Care Group Triumvirate Team, comprising the Care Group Clinical Lead and Matron, to ensure that we deliver high-quality services, provide an excellent experience for our patients, and meet our regulatory and operational performance targets., The Service Manager is a key management role and is responsible for the operational delivery of all aspects of the service areas across the Harrogate Hospital site. The key aims are:
Responsibilities
* Provide timely, efficient and effective operational service management support for all specialities within the Care Group to ensure that these services are responsive, innovative and provided to the highest possible clinical and performance standards.
* Take forward agreed projects to improve service delivery and patient experience in key areas.
* Lead on ensuring that all performance/quality targets are met.
* To be a key member of Care Group triumvirate team, taking full responsibility for actions and for keeping other team members fully informed at all times.
Benefits
* At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
* An inclusive and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
* Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
* Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
* Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.
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