Company Description
1. Contract: Permanent - 37.5 hours per week
2. Salary: Circa £27,000 per annum
3. Location: Bristol - Castlemead BS1 3AG
4. Days of Work: Monday to Friday
5. Hours of Work: 09:00 - 17:30
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service.
You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.
When joining DPD you are not just starting a job, you are vital to our journey to be the most customer centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces and drives change, placing our people and our customers at the heart of what we do.
Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!
DPD is a Valuable 500 company and a Disability Confident Employer
Job Description
Our Credit and Billing Team are currently recruiting for an ambitious and motivated New Accounts Facilitator to join their highly skilled Team.
We are looking for a target driven individual with an attention to detail who has a background of fast paced administration based roles.
You will also be focussed on;
6. Data input of credit application details onto internal systems to create new customer accounts
7. Validating information provided by customers against relevant external data sources
8. Credit check applications using nominated credit agencies
9. Applying account sanctions against company policy based on all available data
10. Liaising with Sales Teams via telephone and email to resolve any queries preventing the opening of a new customer account
Qualifications
About You
As the successful candidate your CV will clearly demonstrate that you have developed strong all round administrative experience ideally gained within a similar environment.
Due to the nature of our business the ability to thrive in a busy and fast paced environment would be preferred.
Your strong organisational, communication and computer literacy skills will be fully utilised in this role. Alongside these you will need to have;
11. Computer literacy, with the ability to use Microsoft and G Suite packages
12. You will have strong communication skills with a confident telephone manner and the ability to build a quick rapport with internal and external customers
13. High attention to detail and ability to produce quality work and manage your time effectively
14. You will be polite and professional at all times and have a willingness to go the ‘extra mile’ to exceed expectations
15. Ability to work as a team player and on your own initiative
16. Demonstrate high levels of self-motivation and initiative to effectively problem solve.
17. Demonstrate the core values of DPD – Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Additional Information
About our benefits:
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
18. Holiday trading
19. Enhanced maternity and paternity package
20. Free life assurance of 4 x salary on joining the pension scheme
21. Health Kiosks visiting every location
22. Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
23. Milestone Days off to celebrate with your family and friends
24. Free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.