Description
Are you a strong communicator with a passion for learning and helping others grow? If so, this could be the perfect opportunity for you.
The Organisational Development team are seeking a B1 Learning and Development officer, this is a Fixed Term Appointment opportunity for a period of 12 months. You will play a key role within Social Security Scotland's People Services function, designing and delivering learning activities across Social Security Scotland.
This is a fantastic chance to make a real impact—building trusted relationships with a wide range of stakeholders and using innovative technology and learning methods to deliver high-quality, engaging development experiences. You'll play a key role in delivering complex learning delivery that support both individual and organisational growth.
Please note this is a Fixed Term Appointment opportunity for a period of 12 months.
Responsibilities
Responsibilities
* Delivering virtual, blended and face-to-face learning to both new entrants and experienced colleagues, including operational, continuous development and management development.
* Assessing delegate progress throughout learning events through dialogue and regular one-to-ones where needed, providing delegates with support, guidance and constructive feedback to aid their development.
* Using coaching skills to support and challenge delegates and embed coaching in the organisational culture.
* Completing end of course delegate reports to inform managers, issue feedback sheets and learning surveys.
* Contributing to the design, continuous improvement and maintenance of learning intervention.
* Monitoring and evaluating learning activities to measure quality and effectiveness of delivery.
* Providing an effective point of contact for Organisation Development by developing positive and effective relationships with the agency's operational managers and programme colleagues to ensure learning support is focused and effective.
Qualifications
Success Profiles
We use an assessment framework called 'Success Profiles' which lists the elements we test and provides detailed descriptions of each. Find out more about how we assess the Success Profile elements.
Experience
• Experience of checking and confirming understanding through feedback, questioning, and adaptive communication techniques to guarantee accurate knowledge transfer.
Behaviours
• Communicating and Influencing – Level 2
• Working Together – Level 2
• Developing Self and Others – Level 2
You can find out more about Success Profiles Behaviours here.
How to Apply
Apply online, you must provide a CV and a Supporting Statement (of no more than 750 words) which provides evidence of how you meet the Success Profiles above.
Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.
Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment.
If invited for further assessment, this will consist of an interview and presentation.
We aim to provide feedback on request. However, if we receive a large number of applications it may not be possible for us to provide specific feedback on your application. We will provide feedback on request to candidates who attend an interview/assessment.
Information Session
We are holding a candidate information session on 21st January 2026 at 12:00 to provide you with information about the application and interview process, as well as further information on the role and team.
Please join us using the link below:
Information Session - Learning and Development Officer (Fixed Term Appointment)
Expected Timeline (subject to change)
Sift – from 29th January 2026
Interview – w/c 23rd February 2026
Reserve List
In the event that there are more successful candidates than posts available, a reserve list will be kept for up to 9 months.
About Us
Social Security Scotland is an Executive Agency of the Scottish Government. Our benefits help people from all walks of life in Scotland. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. We are committed to recruiting a diverse workforce that is representative of the clients we serve. Find more about us here.
We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer.
As part of the UK Civil Service, we uphold the Civil Service Nationality Rules.
Working pattern
Our standard hours are 35 hours per week and we offer a range of flexible working options, depending on the needs of the role. We embrace a hybrid working style where all colleagues will spend time in either our Glasgow or Dundee offices. There is an expectation of a minimum 2 days per week in your assigned location, which will be either Glasgow or Dundee. Please note this is a full-time role, alternative working arrangements will be considered according to business need. If you have any specific questions regarding your working pattern, please contact us.
Equality Statement
Social Security Scotland are committed to equality and inclusion, and we aim to recruit a diverse workforce that reflects the population of our nation.
Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment, should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process, please contact us at
Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them.
Further Information
This role is only available to existing permanent civil servants who have successfully completed their probation period within Social Security Scotland, or the broader Scottish Government.
Find out more about our organisation, what we offer staff members and how to apply on our Careers Website.
Read our Candidate Guide for further information on our recruitment and application processes.
The successful candidate will be expected to remain in post for a minimum of 3 years unless successful in gaining promotion to a higher Band or Grade.
If you experience any difficulties accessing our website or completing the online application form, please contact the Resourcing Team via
Apply before 27th January 2026 at 23:55
Contact Name - Lesley Cooper
Contact e-Mail -