INTERNAL APPLICATIONS ONLY Senior Leisure Attendant - Brio Northgate Hours of work: 37 Hours Per Week Contract Type: Full Time - Temporary Salary: £25,989.00 Per Annum Closing date: Monday 23rd February 2026 Interview date: Proposed interview date of Wednesday 11th March 2026 INTERNAL APPLICATIONS ONLY Job Purpose: To assist the Duty Manager in the day-to-day management of their Centre, by conducting the monitoring & supervisory duties below. Along with their substantive role of supervising members of the public in the Swimming Pool and all other allocated Leisure areas, responding in accordance with National Operating Procedures (NOP) and Emergency Action Protocols (EAP), and providing ongoing cleaning throughout the shift to provide customers with a safe and clean environment. To cover absences within the Duty Manager team. Main Responsibilities: To assist with the induction, training and mentoring of all leisure staff and work experience placements. To assist the Duty Manager, by identifying and reporting any technical or health & safety concerns promptly. Assisting the Duty Manager with monitoring of the buildings pool plant and dosing systems. Including assisting with recording pool water and chemical readings and following set procedures to rectify any irregularities (if qualified to do so). Reporting all actions taken and any concerns to the Duty Manager. To carry out a pool backwash under the instruction of the Duty Manager. Supervise members of the public in the Swimming Pool and all Leisure areas. Responding in accordance with the PSOP (Pool Standard Operating Procedures), and within the guidelines of the statutory training. Attend statutory training on a monthly basis. To ensure the building security, opening/locking up all public areas as per the facility programme. To control, assist and ensure the safety of members of the public using the facilities. Acting as lifeguard and making use of lifesaving skills to rescue bather in difficulty in accordance with Swimming Pool procedures. Administering first aid as required. To provide high customer care at all times, answering queries, complaints and directing patrons. Controlling the behaviour of centre users in accordance with Centre instructions. Setting up and taking down sports equipment as required for various events and sports activities in different parts of the Centre. Moving furniture and equipment in an out of stores and about the building as required. Undertaking cleaning duties including cleaning the pool bottom, pool surrounds, footbaths etc. Check shower and toilet areas for serviceability, damage or evidence of misuse and taking appropriate action where necessary. Assisting in evacuation of the building by carrying out specific procedures in the event of fire, bomb alerts or other emergencies. To ensure company policies relating to NOP of the centre and EAP are adhered to where the Senior Leisure Attendant is also a Relief Duty Manager. To be the Duty Manager when required. Covering all absences and attending all training relevant to the Duty Managers role as required. Qualifications Hold a current National Pool Lifeguard qualification (NPLQ). Basic Literacy and Numeracy skills. Emergency First Aid qualification. Customer care qualification. Coaching qualification. Pool Plant Operators qualification. Experience At least 3years experience of working as a lifeguard. Previous work with children and young persons. Relevant experience of work in a leisure centre environment. Practicable experience of sport set ups. Job related knowledge Understanding of customer care and equality in service delivery. Knowledge of health & safety including COSHH. In Pool Plant Operations. In associated mechanical plant relating to the operation of a leisure facility. Skills and Aptitudes Have required swimming ability (NPLQ standard). Ability to take instruction and work at own initiative. A good team player. An enthusiastic and forward-thinking approach to the provision of leisure. Neat personal appearance. Good verbal and written communication skills. Proven reliability. Desire to learn and improve existing knowledge base. Flexibility to change working times to meet the needs of the service. Other requirements Ability to work within a rota including days, evenings and weekends. Eyesight and hearing within acceptable levels to carry out lifeguard duties. Rewards And Benefits: Enjoy 25 days of annual leave per year, which increases to 30 days after 5 years of continuous service. Free Brio Leisure gym membership allowing you to use our gym, fitness and swim facilities. Explore exclusive discounts through the 'Brio Staff Shop' benefits platform, spanning a variety of retail shops, travel, cinema tickets, and more. Free uniform & DBS check (if required). Reimbursement for car mileage at 0.45p per mile and bicycle mileage at 0.20p per mile. Benefit from enhanced maternity and paternity leave. Favourable pension scheme. Internal health checks for over 40’s. Access the Employee Assistance Programme for free, providing confidential 24/7 support for various personal matters, from debt management to assistance for new parents. Contribute to your local community with three paid volunteering days per year – because we believe everyone should play a part in making a positive impact to the community. Enjoy discounts on food and drink at our on-site café during working hours. To apply for the above post, please visit the careers page on our website www.brioleisure.org to complete an online application form. IMPORTANT - Invitations to interview are sent to the email address provided on your application form. Please ensure that you check your email account regularly. Please note that it is not always possible to contact unsuccessful candidates individually; therefore if you have not heard anything within 6 weeks of the closing date, please assume that you have been unsuccessful on this occasion.