Residential Manager – Orana Centre About Us We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia. Together with Baptcare (VIC, TAS, SA) and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be – with people right at the centre. Your Role – Residential Manager As the Residential Manager, you will play a critical role in overseeing the daily operations of our Residential Aged Care Home, ensuring the highest level of care and services for our residents. You’ll lead a team dedicated to improving the lives of those we care for, ensuring all operational and governance requirements are met, and fostering a resident-focused, positive work environment. Key Responsibilities: Leadership & Team Management: Lead and support a team to provide exceptional care, foster staff development, and ensure workforce planning and management aligns with operational needs. Financial Oversight: Collaborate with the Regional Operations Manager (ROM) to develop and manage annual budgets, ensuring effective expenditure management while maintaining quality care standards. Quality Assurance: Ensure that the facility meets all accreditation, safety, and quality standards, and that the home’s physical environment and clinical practices comply with legislative and best practice standards. Service Excellence: Maximize operational efficiencies while delivering high-quality resident care, exceeding customer expectations, and managing stakeholder relationships effectively. Compliance & Governance: Ensure all regulatory requirements are met, including Aged Care Quality Standards, Work Health & Safety policies, and other relevant legislative frameworks. Continuous Improvement: Lead and implement improvement initiatives, from managing risk and change to optimizing processes and staff performance, while ensuring a safe and supportive work environment. Key Requirements: Essential Qualifications & Experience: Bachelor’s degree in Nursing or Allied Health (Postgraduate qualifications desirable) Minimum 5 years’ clinical experience, including senior operational management in aged care or health services Proven leadership in managing multidisciplinary teams in residential aged care (60-100 beds) Strong experience in financial management, including budget development, implementation, and risk management Core Competencies: High-level analytical, problem-solving, and organizational skills Excellent communication, leadership, and relationship-building abilities Thorough understanding of Aged Care Funding Instrument and Australian Government Aged Care Subsidies Ability to lead within the governance framework and drive change in a challenging environment Benefits Salary packaging available Fitness Passport available—unlimited access to a wide range of fitness facilities Medibank Private Health Insurance discounts Access to in-house and online training programs Supportive, positive team environment Access to family-friendly benefits like our EAP (confidential counselling and support services) and Flourish programs (to support your professional and personal growth) About BaptistCare Orana Centre Located in the beautiful Central Coast suburb of Point Clare, Orana Centre has comfortable living at its heart. It’s dotted with private sitting rooms, barbeque areas, landscaped gardens and numerous courtyards for residents and their families and friends to enjoy. Point Clare’s amenities are always close at hand to residents, who come to us for a range of care services including dementia care and respite care services. Locally loved, we have been committed to serving the Central Coast community since 1973. Willingness to obtain an NDIS Worker Screening Check or provide current NDIS Worker screening clearance Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice. Culture People enjoy working at BaptistCare because they love what they do and the communities we help. With us you can deliver life-transforming care, create a career you’ll love, and join a team who make a difference. Our 4000 staff are our most important resource and we take you and your career seriously. We want to provide you with a working environment and culture that supports you in your career journey and growth. If you’re a natural born leader who possesses strong communication, organisational and time management skills, we would love to hear from you. Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice. Successful applications will be subject to a variety of background checks including police background check via our online police check system. "As a leading not-for-profit Christian-based organisation, BaptistCare is committed to 'Transforming lives by expressing the love of Christ' through compassionate care and support, guided by our core values of love, respect, reliability, and empowerment.