Job Description
Digital Development Specialist
* Competitive Salary (dependent on experience)
* Permanent, full-time
* Hybrid working (3 days per week in the office)
* Near Epsom Surrey
* Generous benefits package (Performance related bonus, Pension, access to their car scheme, Birthday voucher, Cycle Scheme, holiday purchase scheme, discounted onsite gym membership, subsidised Café and Canteen, 25 days holiday + all bank holidays)
TLP have been working with Toyota (GB) PLC for over 25 years and are a trusted partner. This role will be employed by TLP (secondment to Toyota (GB) PLC)
What you’ll be doing:
We’re looking for a Specialist, Digital Development to join our Customer Engagement team and support the ongoing health, performance and evolution of our UK digital platforms across Toyota, Lexus and KINTO.
This role plays a key part in ensuring our websites are stable, high-performing and continuously improving. You’ll work closely with internal stakeholders, European teams and external digital agencies to deliver high-quality digital development projects that enhance customer experience and support business objectives.
What you’ll be doing
* Supporting the Manager, Digital Development in maintaining the health and stability of UK websites by analysing core web performance and vital metrics.
* Making data-led recommendations to improve website performance and customer experience.
* Supporting the Digital Team with knowledge sharing around Adobe Experience Manager (AEM) capabilities and functionality.
* Managing assigned digital development projects, delivering on time and within budget.
* Briefing and managing external digital agencies, ensuring clear objectives, direction and success measures.
* Acting as a technical point of reference for the wider Digital Team
* Supporting delivery of key elements of technical SEO.
* Building strong relationships across the wider Toyota group, including Finance, Insurance, KINTO and the dealer network.
What we’re looking for
Essential:
* Proven experience in project or product management
* Strong interest in digital platforms and customer experience
* Excellent stakeholder management and communication skills
* Strong analytical skills with the ability to question, challenge and improve existing practices
* High level of computer literacy (Excel, PowerPoint, Teams, Monday.com, Miro/Mural)
* Customer-focused, detail-oriented and commercially aware
* Passion for technology, digital solutions and continuous improvement
Desirable:
* Project management qualification
* Experience in technical marketing or working within an agency environment
* Customer journey mapping experience
* Marketing qualification or background
* Understanding of web technologies and website/IT integrations
* Experience within automotive, retail, B2B or B2C environments
What you’ll gain
* Hands-on experience delivering impactful digital development projects
* Opportunities to influence and shape digital best practice across multiple brands
* Strong exposure to senior stakeholders and cross-functional teams
* Ongoing professional development, training and coaching
* The chance to innovate, challenge the status quo and make a real difference