Technical Advisor - Monitoring and Data Systems Team - 32406
The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve. We welcome applications from people with diverse backgrounds and flexible working patterns, including job share.
The Monitoring Data & Systems Team (MDS) manages important Environmental Monitoring systems and datasets. The role supports and learns from colleagues while analysing and improving data that underpins our work.
Responsibilities
* Set up and manage users for environmental monitoring systems.
* Support users and resolve issues, especially during transition to the new My Environment application.
* Update, improve, and maintain datasets.
* Respond to internal and external data requests.
* Support system improvement and upgrade projects.
Qualifications
* Experience of working with large complex datasets.
* Willingness to develop and learn new technical skills and apply them across monitoring data and systems.
* Motivated, organised, friendly, helpful, and detail‑oriented.
* Proactive and enjoys solving problems.
* Excellent written and verbal communication skills; able to convey complex technical information to both technical and non‑technical audiences.
* Ability to build and maintain strong relationships, deliver through others, and provide excellent customer service.
Desirable Skills
* Experience of using and managing environmental monitoring data systems.
* Experience of PowerBI, Access, Excel, Python, SharePoint Online, and R.
* Working knowledge of water quality monitoring.
Competence 1: Data and Information Management
Using the STAR technique (Situation, Task, Action and Result) can help when formulating your answers.
Description: Collects, analyses, interprets, records, manages, develops, and shares data, material, or information appropriately for a variety of purposes.
Question – The MDS team analyses, interprets, records, manages, develops and shares data appropriately for a variety of purposes. Please give an example where you have demonstrated this competency and how you overcame the challenges that were presented.
Competence 2: Takes Decisions and Solves Problems
Using the STAR technique (Situation, Task, Action and Result) can help when formulating your answers.
Description: Finds and delivers optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions.
Question – Please give an example of a time when you have solved a problem requiring perseverance and an eye for detail.
Competence 3: Focuses on Customers and Partners
Using the STAR technique (Situation, Task, Action and Result) can help when formulating your answers.
Description: Consults and collaborates with Customers and Partners effectively through awareness raising, education and combined projects, ensuring buy‑in to initiatives and the beneficial promotion of the Environment Agency’s duties and policies.
Question – Please give an example of a time when you have used data to address the needs of a customer.
Contact & Additional Information
Work location is flexible, but you must have a base at one of our offices across England and have a presence there. We offer hybrid home/office working but some travel is expected for meetings.
Interviews will be conducted via MS Teams towards the end of December/beginning of January. Interview dates will be confirmed for invited candidates.
An apprenticeship is available for the successful candidate.
If you would like to discuss the role further please contact:
Damian Pharoah – damian.pharoah@environment-agency.gov.uk
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you will not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls. Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the Civil Service Careers website. Please review for more information on appropriate and inappropriate use.
Seniority level
* Associate
Employment type
* Full-time
Job function
* Business Development and Sales
#J-18808-Ljbffr