Overview
Service Support Coordinator – Full-Time, Permanent. Hours: Monday to Friday office hours. Location: Coalville, Leicestershire. Benefits include: 25 days annual leave entitlement, plus 1 day for your birthday, plus bank holidays total 34 days per annum, free car parking, and opportunities for development. Our long-standing client has over 40 years of operation and is seeking a highly dynamic and enthusiastic Service Support Coordinator to join the Quality and Technical team to manage service engineer visits for a range of customer types and provide technical and quality assistance.
Responsibilities
* Maintain relationships with internal and external stakeholders such as Engineers, Contractors, Sales team, Customer Services Team as a Service Support Coordinator.
* Collaborate with key stakeholders from various departments and backgrounds; ability to communicate at all levels is essential.
* Act as point of contact for queries and questions as a Service Support Coordinator.
* Oversee day-to-day service visits from contractual work carried out.
* Provide support to the product management team as required as a Service Support Coordinator.
* Communicate pricing updates in a timely manner.
* Demonstrate a hands-on and proactive attitude and engage across the role as needed.
* Provide support to the Warehouse in evaluating/quality checking products when necessary as a Service Support Coordinator in the Warehouse.
* Assist the Technical Manager with quality checking and reports as a Service Support Coordinator.
* Work on own initiative and as part of a wider team; proactively support the broader team.
* Undertake other ad hoc duties and responsibilities as a Service Support Coordinator.
Candidate Requirements
* Previous experience as a Service Coordinator, Service Planner, Planner, Scheduler, Installations Coordinator is ESSENTIAL.
* Good understanding of MS Excel / SAP is hugely advantageous.
* An enthusiastic and dynamic personality with a highly proactive attitude.
* Excellent level of MS Office skills including Excel.
Job Information
* Job Title: Service Support Coordinator
* Company: Interaction Recruitment
* Location: Coalville, Leicestershire
* Posted: Oct 9th 2025
* Closes:
* Sector: Administration
* Contract: Permanent
* Hours: Full Time
* Salary: Basic Salary: £27,000.00 to £(phone number removed) Per Annum depending on experience.
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