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The opportunity
Are you looking for an opportunity to progress in store management? Were looking for an Assistant Store Manager to join our home & fashion store team in Glasgow (G31 4BW) on a 3-month fixed term contract.
What does this role involve:
* Ensuring highest standard of customer service
* Achieving targets
* Maintaining a high standard of visual merchandising
* Maximising sales through physical and digital channels
* Supporting with the recruitment and development of volunteers
* Achieving expectations within campaign activities
* Working with the manager to generate stock
Our stores are fast-paced and trade 7 days a week, which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.
What are we looking for:
* Experience in a customer facing role
* Supervisory experience
* Commercially driven to encourage new ideas
* Inclusive approach to developing teams
* Passion for delivering exceptional customer service and achieving the highest retail standards
* Results driven but with a recognition of right result, right way
Whats important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Our vision is a world where everyone has a healthier heart for longer. Well get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
Why join BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
* 38 days annual leave (plus the option to buy and sell leave)
* Holistic support leave of up to 10 additional days off each year
* Enhanced family policies (maternity, paternity and adoption leave)
* 25% staff discount
* Health cash plan (Dental, Optical, Therapies, etc)
* Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
* Pension with employer contribution of up to 10%
* Cycle to work scheme
* Discounts on gym memberships
* Discounts with a wide range of retailers
What do I need to know?
Any offer of employment is subject to a satisfactory DBS check.
We are committed to fairness and consistency and use anonymous CV software during the application process.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
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