We are recruiting for a successful and growing company based in Tamworth. Fantastic commission package and benefits. This is a perfect opportunity for someone who is driven to succeed and wants to be financially rewarded. Experience In a telephone-based customer service role is required.
Salary £23,800 plus uncapped commission (realistic OTE £35,000 - £40,000)
Full training provided
37.5 hours per week, Monday -Friday 09.00 17:00 (1 day 17:30 finish ) but not on a Friday.
28 days holiday, Christmas shut down and birthday holiday day
Free parking
The Role
Making outbound calls to business customers to discuss outstanding debt
Answering incoming calls and dealing with queries
Asking questions to understand the clients financial situation
Provide exceptional customer service while handling sensitive financial information
Organising payment plans with customers
Collecting outstanding debt on behalf of organisations
General administration including sending emails and correspondence
Building customer rapport
Updating, cleansing and maintaining the database
Skills and experience
Customer Service experience and confident communicator
Confident and driven with excellent interpersonal skills
Ability to build rapport with others
Comfortable to speak to people about sensitive subjects
If you have experience as a Recoveries Executive, Debt Recovery, Collections Executive, Collections Manager, Credit and Collections Analyst, Debt Collection Agent, Recovery Agent, Receivables Specialist please get in touch
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