Customer Support Administrator Salary - £26,000 Location: Lynchwood, Peterborough Hours: Shift patterns between 7:30am 5:30pm Interaction Recruitment are exclusively working with an innovative and fast-growing organisation based in Lynchwood, Peterborough, to recruit a Customer Support Administrator working within a Helpdesk Enviroment This is a fantastic opportunity to join a company that truly values its people, invests in wellbeing, and supports professional development. Benefits Include: Private Medical Cover with Bupa Health Shield Additional health and wellbeing support Reward Gateway Access to discounts and wellness perks Enhanced Pension Scheme Life Assurance Holiday Buy-Back Scheme 21 Days Holiday + Bank Holidays (increasing with service) Long Service Awards 24/7 Employee Assistance Programme (EAP) Free On-Site Parking Role Overview As a Customer Support Administrator, you will be responsible for delivering exceptional service to customers, managing key accounts, and handling a variety of queries. You will act as the first point of contact, ensuring professional and timely support while maintaining accurate records and communication across departments. Key Responsibilities: Act as the first point of contact for customer inquiries via phone and email Manage key client accounts with prompt and effective communication Liaise with internal and external stakeholders and maintain accurate rec...