About The Role
Apprentice - Business & Administration
Fixed Term, Full Time
£15,435 Per Annum
Location: Colchester
Working Style: Anywhere worker
Closing Date: 31/05/2026
Are you looking to take first steps in starting a career in Business Administration?
Would you love to work alongside a supportive, friendly, welcoming and high achieving team? This could be the opportunity you are looking for!
As this is an apprenticeship opportunity, you will be required to work onsite at Rowan House, Colchester 5 days per week to enable support, learning and development.
Our Level 3 apprenticeship is an advanced apprenticeship – it is the equivalent to two A Levels or T Level. These apprenticeships are a fantastic steppingstone into your preferred career. You’ll work under the guidance of experienced professionals to develop a solid foundation in your chosen profession, while also contributing to the overall goals and objectives of the Essex County Council. There is every opportunity to progress to further roles and training within Essex County Council. You will have the chance to put forward your ideas, grow your skillset and collaborate with an innovative team in a collaborative environment.
Benefits
* Healthy work life balance; flexible and hybrid working options.
* Wide range of learning and development opportunities.
* IT equipment and home-working equipment supplied.
* 26 days annual leave + bank holidays + choice to buy extra.
* Generous Local Government Salary related pension scheme.
* Access to hundreds of discounts and benefits through Essex Rewards.
* Access to our health and wellbeing support platform with LifeWorks.
* Disability Confident Leader: we are committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job.
* Up to 4 days per annum volunteering leave.
* National Apprenticeship Wage for the first 12 months of your Apprenticeship. After 12 months of service, your salary will increase to the National Living Wage.
* A Business Administrator Level 3 qualification via Adult Community Learning (ACL).
About You
* Educated to RQF level 2 (GCSE) or equivalent by experience.
* Highly organised and reliable.
* Capable of prioritising a demanding workload and have a “can do” attitude.
* Able to take ownership of work and achieve the agreed commitments.
* Able to communicate effectively as well as have an ability to build and establish relationships and provide a high-quality service to customers.
* Proficient in Microsoft Office/Office 365 applications and willing to learn new systems.
* Have a friendly approach and a good phone manner.
* Emotionally intelligent.
* Good teamwork skills and a commitment to collaboration.
* Experienced in a working environment is helpful, but not essential.
Essential Requirements for the role
* You will need to be 16 years of age at the start of the apprenticeship.
* You will need to have the right to work and study in England.
* You will have been ordinarily resident in the UK or EEA for three years before the apprenticeship start date.
* You cannot have previously completed a qualification that is Level 2 or above in field that is related to Customer Services or Business Administration.
* As apprentices have employed status you must have the right to permanently live, work and study in the UK. Apprenticeships are not covered by student visas.
What will you be doing?
* Inputting data from source documents into the relevant recording system, checking the accuracy, verifying and correcting data.
* Responding to emails.
* Telephone calls.
* Front facing customer service.
* Maintain your own diary and work pattern management.
* Photocopying/ scanning.
* Sending letters and dealing with incoming post.
* Attend meetings with team colleagues and Managers, either in person or by video.
* Working from home or in an office space.
* Work alongside other administrative assistants and apprentices who will train you and support you through the day-to-day work.
* Follow ECC policies and procedures for task completion and our expected standards of behaviours.
EEO and Safeguarding
Essex County Council is proud to be a Disability Confident Leader. We’re committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.
We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.
At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles, including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone.
Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.
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