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Online client advisor

Bracknell
Technogym S.p.A.
Client advisor
Posted: 9 October
Offer description

Technogym inspires 70million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries.

Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy.


Your Role

We are looking for an energetic and results-oriented Sales Executive to join Troy and the team out of our UK Headquarters in Bracknell, Berkshire. You will play a key role in increasing our profitability and sales revenue by delivering a seamless sales experience within the Health, Corporate and Performance markets; managing client interactions via phone, chat, and email.

As a Technogym Expert, you will be conducting outreach focusing on software sales within the corporate sector. You will do this by sharing our brand ethos, understanding the clients’ brands and needs, developing and presenting the appropriate solutions, addressing any concerns, closing the sale (or referring onto the field sales team where appropriate) and ensuring a personalised and supportive purchasing experience.

In the Health, Corporate and Performance market, we are luxury and prestige. Our collective mission is to deliver a healthier planet through healthier people. Our salespeople are consultative and sell through value and storytelling; assured by our brand, quality, innovation and Total Wellness Solutions. Teamwork and relationships are key to delivery.


Your Impact

To be successful in this role you will be results-driven, accountable, innovative, curious, collaborative and have the entrepreneurial mentality - of course underpinned by a passion for fitness, wellness and sports.

The key responsibilities of this role include:

* Achieve and over-achieve inside sales targets
* Deliver a premium level of customer satisfaction by understanding their needs and offering the right solution
* Manage inbound calls whilst creating proactive outbound calls to generate new business opportunities
* Schedule visits with your field sales colleagues where the customers needs are best placed
* Keep up-to-date as a product and solutions expert, being a credible Technogym Ambassador
* Maximise outbound call campaigns
* Manage and maintain ongoing opportunities to ensure the correct support for each order
* Collect and share adequate market feedback with relevant departments
* Manage and profile the CRM Database to ensure information is accurate and up to date
* Oversee the process from order to installation and payment to ensure sound execution of the sale
* Provide customers with CAD visuals of their spaces and solutions


About You

What you will have:

* Knowledge of the steps within the sales process – previous software sales experience highly desirable
* Previous experience selling into the corporate environment
* CRM and pipeline management
* Exceptional customer relations
* Knowledge of fitness, performance, health and product use
* Communication, active listening and remote presentation skills
* Social media, IT proficiency and digital skills
* Integrity and humility
* Hunger and drive
* Passion and optimism
* Team player and collaborative
* Independent and organised
* Curious problem solver
* Results driven, "Refuse to Lose" mentality
* Loves Technogym products
* Passion for sport, fitness and wellness


What's on offer

* Competitive salary
* High-end and up-to-date tools to do the job well
* On-site premium showroom
* 25 days annual leave plus UK Bank Holidays
* Free parking
* Free premium Italian coffee
* Pension and Life Assurance scheme
* Private Medical Insurance
* Corporate Wellness Programme and wellness benefits
* Retailer discounts portal and partner benefits
* Employee Assistance Programme
* Promoting from within is our first priority


Technogym is an Equal Opportunities Employer

Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.

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