Overview
The role of the Sales Office Administrator is to support the internal and external sales team. As a team our focus is our customers and how we can continuously improve the service we offer. The role of the Sales Administrator is to ensure the day-to-day admin task are completed to a high standard.
Responsibilities
* To work closely with the sales team and ensure Customer Service is the priority
* Providing customers with documentation requested
* Updating the system with customer information
* Responding to customer enquiries
* Raising customer orders and sending customer order acknowledgements
* Raising customer trials & making samples
* Raising customer complaints and consulting with Sales Team
* Communicating courteously over the telephone and via e-mail with customers
* Attend training required to further develop skills and knowledge
Experience Required
* A good understanding of Microsoft Excel, Outlook, and Word.
* A proficient level of maths to be able to calculate percentages/product weights/ prices etc.
* Excellent verbal and written communications skills
* Strong attention to detail and incredibly good accuracy
* Ability to multitask, prioritise and manage time effectively.
* Customer service focus
* Friendly, helpful, confident, and engaging personality
* Excellent administration skills
Benefits
* Life insurance of £30k after qualifying period
* Company sick pay after qualifying period
* Employee assistance program
* Free Parking on site
For more information please call Jessica Cunningham on 01254 205 271 or apply now.
#J-18808-Ljbffr