Part-Time Hotel Receptionist (24 Hours per Week)
Location: In the heart of the beautiful New Forest
Shifts: 3 per week (Flexible availability required)
We are looking for a friendly and reliable Part-Time Receptionist with previous hotel experience to join our front-of-house team. Based in the heart of the stunning New Forest, this is a great opportunity to work in a scenic and welcoming environment. You will work 24 hours per week across 3 shifts, and must be flexible with working days and times.
Key Responsibilities:
* Welcoming guests, managing check-ins and check-outs
* Answering and directing telephone calls professionally
* Allocating rooms and processing bookings
* Liaising with housekeeping and Food & Beverage teams to ensure smooth operations
* Handling guest enquiries and resolving issues promptly
* Maintaining accurate records and following internal processes
Requirements:
* Must have own transport (due to location and shift patterns)
* Strong organisational and administrative skills
* Process-driven with excellent attention to detail
* A confident communicator who can remain calm under pressure
* Previous experience with hotel booking systems (Rezlynx preferred, but training can be provided)
* Previous hospitality experience is essential
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