The Role:
We are about to relaunch our website, creating a user experience that embodies premium shopping. We are looking for a talented and experienced Shopify E-commerce Manager to join our team and spearhead the evolution of the platform. This is a unique and exciting opportunity to drive the success of our online store, leveraging Shopify’s platform to its fullest potential.
As the Shopify E-commerce Manager, you will be the key link between our marketing, buying and operations teams, ensuring our digital storefront is not only visually appealing but also highly functional, user-friendly, and optimized for conversions.
Overview:
Job Title: Ecommerce Manager
Location: London, E1
Salary: £36,000-£40,000 + bonus and benefits
Responsibilities
As a Shopify E-commerce Manager, your key responsibilities will include:
· Managing and maintaining our Shopify-based e-commerce site, ensuring it operates seamlessly and performs at peak efficiency.
· Line managing the e-commerce team, coaching, mentoring and supporting your reports, enabling them to hit personal and organisational objectives.
· Collaborating with teams to design and implement new features, promotional campaigns, and site improvements.
· Optimizing the site for customer experience, which includes navigation, functionality, and mobile responsiveness.
· Analysing site performance metrics and user behaviour to identify areas for improvement and growth.
· Implementing SEO strategies and ensuring the site ranks well in search engine results.
· Co-ordinating e-commerce marketing efforts, including email campaigns, paid advertising, and social media integration.
· Managing brand launches and product uploads, including comprehensive descriptions, pricing, and inventory management, keeping the store up to date.
· Staying current with Shopify updates, apps, and integrations to enhance the site’s capabilities.
· Resolving technical issues quickly and effectively to minimize downtime.
· Providing training and guidance to team members on Shopify tools and best practices.
Qualifications
We are seeking a candidate who possesses the following qualifications and skills:
Experience
· Minimum 3-5 years of experience managing Shopify e-commerce platforms, preferably with a £1m minimum annual turnover.
· Proven track record of driving e-commerce success and achieving KPIs.
· Experience with Shopify Plus is a strong advantage.
Technical Skills
· Proficiency in Shopify, including themes, apps, and customizations.
· Knowledge of coding languages such as HTML, CSS, and JavaScript is a plus.
· Strong understanding of SEO principles and e-commerce analytics tools like Google Analytics.
· Familiarity with digital marketing tools such as Klaviyo, Mailchimp, or similar platforms.
Soft Skills
· Excellent communication and collaboration skills.
· Strong problem-solving abilities and a proactive approach to challenges.
· Attention to detail and a commitment to delivering high-quality work.
· Ability to manage multiple projects and meet deadlines in a fast-paced environment.
What We Offer
We value our team members and are committed to providing a supportive and rewarding work environment that enhances the careers of every individual. Here’s what you can expect:
· A competitive salary and benefits package.
· Opportunities for professional growth and development.
· A flexible, hybrid or remote working environment (depending on location).
· A creative and collaborative culture within a growing organisation
· The chance to work with a passionate and dedicated team that values innovation and excellence.