About the Role
We have an excellent opportunity available for a motivated Service Advisor to join our team at Wakefield Audi.
As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, keep the customer up to date at every stage, answer any questions or queries they may have, liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also give the best advice on our products and services to our customers.
This is a challenging role where customer care always comes first. You'll talk to people, build a genuine rapport and identify exactly what our customers want and need.
Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
About You
We want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Audi to support your career.
Ideally, you will have excellent organisational and administrative skills, good attention to detail, and a strong customer service background. Working knowledge of Kerridge would be advantageous, but not essential.
Benefits
Sytner Group are delighted to provide an industry-leading benefits package:
* Enhanced Holiday Entitlement – 33 days inc. bank holidays
* Industry-leading Maternity, Paternity and Adoption Pay
* Career Development
* Recognition of Long Service every 5 years
* Discounted Car Schemes
* High Street Discounts
* Discounted Gym memberships
* Cycle to work scheme
* One day a year paid voluntary / community work
Diversity and Inclusion
As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please
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