ROLE: Facilities Coordinator
HOURS: 40 hours per week, Monday to Friday. 8am – 5pm
LOCATION: Derby
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We’re looking for a Facilities Coordinator who is responsible for supporting the safe, efficient, and compliant operation of a building by consistently following all Group and company policies and procedures. The role involves promptly reporting any deficiencies in equipment, systems, or service delivery that could affect health, safety, or the environment, and ensuring that all work equipment and personal protective equipment are used correctly and in line with training. A key part of the role is maintaining a safe workplace by raising any health and safety concerns within the building to the line manager and identifying and communicating any training needs required to perform the role effectively.
Role Responsibilities
* Be the first point of contact at the reception desk whilst always maintaining a professional and helpful attitude.
* Report building faults to Mitie Helpdesk and record on the Tracker.
* Book meeting rooms for our clients.
* Create/replace/cancel access passes.
* Full walk around of the building at various times of the day to report any building faults, check cleanliness of site and restock consumables.
Required Qualifications
* Experience within a customer service/front of house background.
* Customer focussed and able to build relationships with our clients and the Mitie team at all levels.
* Strong communication skills (both written and verbal).
* Ability to work individually or within a team.
* IOSH certificate or willing to undertake a course (required).
* 1st aid qualification or willing to undertake a course (required).
Benefits
We offer a virtual GP, financial wellbeing assistance through our Salary Finance scheme, access to flexible lifestyle benefits platform, Choices, and the ability to purchase additional holiday days, critical illness insurance, dental treatment, technology products, high street discounts through MiDeals, cycle‑to‑work scheme, life cover up to four times your salary, enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan.
Mitie Stars recognition programme with monthly and annual cash prizes and comprehensive training and development resources.
Equality and Diversity
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need us to make reasonable adjustments during the recruitment process, please let us know by emailing Harnaik Sahdra at Harnaik.sahdra@mitie.com.
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