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Sterile services production & quality supervisor

West Bromwich
The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Quality supervisor
€60,000 - €80,000 a year
Posted: 16 June
Offer description

The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust


About

With a worldwide reputation for innovation and research, The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust provides the highest quality hospital care to patients locally, regionally and nationally. The surrounding geographical area includes Shropshire, Wales, Cheshire and the Midlands.

The Orthopaedic hospital mainly treats disorders of the bones, joints and muscles. Surgical areas comprise hip and knee replacement, foot, ankle and lower limb surgery, hand shoulder and upper limb surgery (including hand emergencies), spinal disorders, bone tumour and sports injury surgery. We host the regional centres for Spinal Injuries at the Midlands Centre for Spinal Injuries and the Regional Bone and Soft Tissue Tumour Service. Additionally, we treat people with metabolic disorders (including osteoporosis) and those with inflammatory arthritis. We have a centre for children and provide specialist surgery and treatment for children and adolescents with orthopaedic or disorders affecting muscular development. The Trust also provides services for private patients within Ludlow Unit.


Our Values are:

Friendly

Excellence

Caring

Professional

Respect


Key details


Location

Site: Sterile Services (TSSU) Robert Jones & Agnes Hunt Hospital

Address: Robert Jones and Agnes Hunt Hospital

Town: Oswestry

Postcode: SY10 7AG

Major / Minor Region: Shropshire


Contract type & working pattern

Contract: Permanent: 1.6 FTE may be made up of 1 x 37.5 & 1 x 22.5 or 2 x 30.0 hr posts

Hours: 37.5 hours per week (Mon - Sat 0700 - 1500/1700, 0900 - 1700/1900, 1200/1400 - 2200 and on-call as required)

* Full time
* Part time


Salary

Salary: £26,530 - £29,114 enhancements for unsocial hours and weekend work

Salary period: Yearly

Grade: (NHS AfC: Band 4)


Specialty

Main area: Sterile Services Decontamination


Job overview

The Sterile Services Department are appointing to a number of Sterile Service Production / Quality Supervisor posts who will have extensive knowledge and skills in decontamination processes and able to apply Quality Management System procedures and requirements of product in line with the ISO 13485 and UK MDR 2002 standard.

They will also have knowledge of all potential risks to products within a sterile services department. They will support the Decontamination Services Manager and Deputy Decontamination Manager in ensuring staff conform and adhere to the departmental Quality Management System, hospital policy and procedures, highlighting immediately any areas of concern.

The post holders will be responsible for assessing, organising, and planning the daily workflow within Sterile Service departments to ensure maximum usage of resources. They will function as a resource to support the Senior Technicians and Technicians to reduce the departmental and individual non-conformance's and conduct regular one-to-one meetings with staff and provide feedback to the Decontamination Services Manager.

The post holders will be expected to deputise for the Deputy Decontamination Manager in their absence with the support of the Decontamination Services Manager. Ensure the efficient and effective operation of the department.


Job Responsibilities

To assess, plan, organise and manage own workload and the workload of others to ensure maximum utilisation of resources available on a day-to-day basis.

Responsible for the day-to-day supervision and co-ordination of staff within Sterile Service departments.

To organise and participate in the training for all staff as required from induction to ongoing training to support development.

To investigate incident / non-conformance / customer complaints, detailing required details as per Quality Management System, taking appropriate corrective actions where necessary.

Reporting, and if necessary, withdrawing from service, defective medical devices, and decontamination machinery where safety, risk to product and/or efficient working order is affected.

Communicate immediately any decontamination machine failures to Estates Department and notify Deputy Decontamination Manager and Decontamination Services Manager.

To monitor on a day-to-day basis of out-of-action medical devices, unsterile packs and raw materials levels, actioning as required and report, when necessary, any concerns to the management team.

Highlight any unexpected changes to suppliers to the management team so they can check the product conforms to agreed purchase standards and update the technical files as required.

To ensure all daily periodic tests / procedures are completed and documented on relevant Quality Management System documentation or records for decontamination equipment.


Person specification


Qualification/Training


Essential criteria

* Institute Decontamination Sciences (IDSc) Technical Certificate (or comparable Level 3 NVQ) or equivalent knowledge in decontamination and quality management systems relating to Medical Devices
* Min GCSE (or equivalent) Level qualifications


Desirable criteria

* Working towards or willing undertake Eastwood Park DTM / WTM training to City & Guilds level qualification.
* Management Qualification / Course completed or working towards
* Certified Internal Auditors Training


Experience


Essential criteria

* Minimum 3 years’ experience within Sterile Services. Able to demonstrate that they are fully conversant in Sterile Services decontamination process/procedures, understand product range and extensive instrument knowledge.
* Able to perform a full range of decontamination duties and be accountable for work area within Sterile Services department or area of designated supervision.
* Good people management and interpersonal skills.
* Ability to plan own workload - to supervise, organise and assign work, tasks & duties
* To train less experienced / qualified staff
* Good communication skills.
* Ability to work under pressure with time constraints and to promote a positive attitude


Skills & Competencies


Essential criteria

* Able to recognise routine problems and provide solutions
* Able to effectively review information and provide responses to the requester.
* Able to communicate findings to team members
* Investigate incidents and provide recommendations.
* Commitment to maintain and improve Standards of Care and institute necessary changes
* Effective communication and interpersonal skills with all Users of Sterile Services, groups and key stakeholders.


Knowledge


Essential criteria

* Working understanding of People Services, Trust Policies
* Work within own competencies and escalate issues where appropriate
* Undertake Quality Assurance and Quality Control tests / checks in compliance with Quality Management System (QMS) and applicable standards and guidance.
* Able to interpret and review technical data from cycle data of decontamination machinery and production reports from Tracker


Further details / informal visits contact

Name: Nick Richardson

Job title: Decontamination Services Manager

Email address: [email protected]

Telephone number: 01691404306

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