Your new company Our client is a market leader in their field, well-established with a strong customer base. They are currently looking for a new member of the customer support team due to a staff member relocating. Your new role You will be part of a critical team supporting their largest client accounts globally. On a day-to-day basis, you will be supporting customers over email and sometimes over the phone, dealing with enquiries and raising requests on the CRM system. You will be managing the inboxes, processing customer orders in a timely manner and providing customers with updates. What you'll need to succeed This is a fast-paced role, so you will need to enjoy a busy, ever-changing environment. Competent user of computers and able to pick up new systems Customer-focused individual Strong communication skills, both written and verbal This is an excellent role for individuals who really enjoy customer support and are looking for progression in a business-to-business customer service environment. What you'll get in return Training and development Parking on site Salary of £26,000 Hybrid work pattern once trained up Excellent benefits package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)