About Us
With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers.
With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you.
Job Description
Job Role: Multi-Site Security Officer
Working Hours: Zero hours
Pay: As per site rate
Location: Covering sites in both Gloucester and Swindon
Reporting to: Operations Manager
Overview
An exciting opportunity has arisen at Anchor Group Services, for an experienced security officer to join our established security team as a Multi-Site Security Officer, covering sites in Gloucester and Swindon. You will be responsible for conducting regular patrols throughout the shopping centres, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential. As Multi-Site Security Officer, you will be required to support the site security teams by being flexible and reliable to cover shifts as required, this includes working a variety of hours and shifts. As this role requires you to provide cover at sites in both Gloucester and Swindon, you must hold a valid UK driving licence and have access to your own transport. The successful candidate must also have a valid SIA Licence as a minimum, with CCTV preferred.
Duties Include
* Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
* Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
* Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
* Operating and monitoring site CCTV equipment
* Completing reports by recording observations, information, occurrences, and surveillance activities
* Maintaining organisation's stability and reputation by complying with legal requirements
* Contributing to team effort by accomplishing related results as needed
* Acting as a first line support to customers and visitors to site, providing a professional and friendly service
* Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
* Maintaining professional conduct at all times
Requirements
* Essential: Valid frontline SIA licences DS or SG
* Essential: Valid UK driving licence and have access to your own transport
* Full 5-year employment checkable history
* Customer service experience and confidence to handle conflict in a correct manner
* Flexible to meet the job requirements
* Excellent communication skills both written and verbal
* Smart appearance and be well-groomedReliable and punctual
* High level of enthusiasm and passion
* Ability to work in a fast-moving environment
Benefits
* Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
* Access to SIA and First Aid training at discounted rates, with financial support available
* Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
* Stream - access to pay as you earn it
* Cycle to Work Scheme Available
* Full uniform provided
* Free Employee Assistance Programme 24/7 including access to counselling
* Hospital Saturday Fund
* Reward and Recognition awards
* Free on-site parking
Equal Opportunity Employer
Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
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