VANRATH are delighted to be assisting a highly reputable Property Company with the Recruitment of a Client Relationship Manager to join a fantastic workplace based in their Belfast HQ. Client Relationship Manager Location: Belfast Reports to: Head of Client Relationship Management Manages: Residential Property Portfolio Salary : Fully Negotiable Depending on Experience + Benefits Hours : Mon- Fri - 09:00 - 17:00 Your Purpose Make a real difference - not just for clients, but for your team and the communities you support. You'll be the face of our property management services, leading the care and growth of your own portfolio, and building lasting relationships through trust, service excellence, and proactive communication. What You'll Do Take full ownership of a portfolio of residential developments, delivering top-tier service to residents and stakeholders. Build strong relationships with clients, acting as their main point of contact and advisor. Manage budgets, ensure accurate billing, and oversee financial performance across your developments. Conduct regular site inspections and ensure properties are maintained to high standards. Handle client queries and resolve issues promptly and professionally. Lead AGMs and other key development meetings. Liaise with contractors and service providers to ensure quality and compliance. Maintain accurate records, reports, and communication logs across systems. Contribute to continuous improvement of team processes and performance. What You'll Bring A customer-first mindset with a proactive, solutions-driven approach. Excellent communication, organisation, and stakeholder management skills. Strong financial awareness, with experience managing budgets and reporting. Confidence in meetings, with the ability to represent clients' interests and lead discussions. An eye for detail and pride in delivering service excellence. Your Impact Will Be Measured By Client retention and satisfaction (including positive reviews). Timely, accurate reporting and property inspections. Growth in revenue through service fees and management charges. Prompt, professional handling of client queries. Full compliance with internal processes and industry standards. Why Join Us? Be part of a company that values integrity, impact, and innovation. Here, your voice matters, your work is appreciated, and your growth is supported through ongoing training and professional development. If you are qualified for this role please apply or reach out to Phil Doherty @ VANRATH for more information. INDPD ''5*'s for Vanrath. They found me a suitable agency post right away, it was a great fit, now I have got the job permanently! Very personable and knowledgeable to deal with and always took the time to understand and help out. Extremely professional service all round.'' ''I contacted Vanrath after being laid off by my previous employer. They were fantastic to deal with and found me the perfect role that matched my skill set and experience and within a day or two had an interview lined up. Within the same week I was made a job offer which I happily accepted. So thankful that I contacted Vanrath. Couldn't have asked for a quicker and more professional service.'' ''My experience with Vanrath has been so positive. They were very professional but friendly at the same time. The whole process has been excellent and I've secured a job that I really wanted. I wouldn't hesitate to go through Vanrath again in future as there was no waiting about and they continually kept me updated throughout. Thanks so much again.'' Skills: property client manager relationship portfolio manager Benefits: Fantastic Benefits Package