About the Role: We're looking for a commercially driven and relationship-focused Account Manager to join our Northampton based sales team on a 12‑month fixed term contract. In this role, you'll take ownership of one of our most valued partnerships, Marks & Spencer, helping to deliver sustained, profitable growth through outstanding account management, collaboration, and innovation. You'll work closely with M&S buying and category teams to deliver best‑in‑class service, ensuring we continue to strengthen our strategic relationship and deliver on shared business goals.
Responsibilities
* Manage and nurture the Marks & Spencer account, acting as a trusted partner and key point of contact.
* Develop and execute robust account plans aligned to both the customer’s and Greencore’s strategic objectives.
* Work cross‑functionally with Marketing, Portfolio, Supply Chain, and Operations teams to deliver commercial success and innovation.
* Lead joint business planning, ensuring our offer remains relevant, competitive, and aligned to category trends.
* Drive accurate sales forecasts and financial planning, balancing risks and opportunities.
* Identify and develop new business opportunities within the account.
* Champion continuous improvement, finding smarter, more effective ways to deliver value to M&S.
Qualifications
* Degree calibre or equivalent experience.
* Proven Account Management experience, ideally within food manufacturing or retail supply.
* Strong commercial awareness with experience of managing major retail accounts – Marks & Spencer experience would be an advantage.
* Excellent relationship‑building and influencing skills, with a collaborative and proactive approach.
* Analytical and results‑driven, confident managing forecasts, performance data, and profitability.
* Local to Northampton with flexibility to be in the office three days per week to maintain strong internal collaboration. Occasional travel required.
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