Job role- Litigation Specialist
Location- Chorley (office based)
Salary £30,000 DOE
We are seeking a motivated, organised and detailed-oriented litigation specialist. This position offers a chance to join our proactive and energetic team. As a litigation specialist, you will be primary responsible for:
* Assessing and preparing cases for litigation.
* Assisting panel and clients to meet court deadlines.
* Providing clear written and oral instructions to panel.
* Making informed decisions on quantum and liability to achieve favourable outcomes for clients.
This position offers the chance to work with a wide variety of colleagues, clients and develop essential litigation skills.
Main duties:
* Review and risk assess credit hire claims referred from our Recoveries team as a last resort for the prospect of litigation to achieve a favourable solution in accordance with company policies and legal requirements.
* Provide panel with clear and concise instructions, construct litigation packs with all relevant information and correspondence to enable panel to issue claims promptly and effectively.
* Build rapport and maintain effective communication with clients, insurers, solicitors, and other stakeholders, providing regular updates and ensuring all parties are informed throughout the claims process.
* Accurately record and maintain all relevant documentation and correspondence related to court deadlines and credit hire claims, ensuring that files are up-to-date and compliant with data protection regulations.
* Assist legal panel with the litigation process by helping meet court deadlines, Investigating and resolve any disputes or issues that arise during the claims process, negotiating settlements and making informed decisions to achieve favourable outcomes for clients.
* Collaborate with legal panel to gather and proof all evidence, including witness statements, photographs, CCTV footage and relevant documentation, to support the litigated claim process and expedite settlement.
* Ensure all claims are handled in compliance with relevant legislation, industry standards, and company policies, including the General Data Protection Regulation (GDPR) and Consumer Duty.
Person specification:
* Enthusiastic and self-motivated individual.
* Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely.
* Effective problem-solving skills, with the ability to frontload, analyse situations and make informed decisions.
* Strong organisational and time management skills, with the ability to prioritise tasks and manage a busy workload.
* Strong decision maker with the confidence to act under own authority on behalf of the company.
* Capabilities to provide internal and external feedback.
* Solid understanding of credit hire principles and liability is highly desirable.
* Competency base Knowledge on civil litigation CPR, Part 7/8, OIC & MOJ procedural processes.
* Excellent communication and negotiation skills, with the ability to build rapport and influence outcomes effectively.
* Competent in using relevant software and systems, including claims management systems and Microsoft Office Suite.
* A proactive approach to problem-solving and a commitment to delivering exceptional customer service.
* Knowledge and experience within credit hire is essential.
* Relevant industry qualifications, such as those from the Chartered Insurance Institute (CII), law degree, are advantageous but not essential.
* You are reliable, dependable, and punctual.
* Effective case handling and optimal outcomes are crucial for clients.
* You have perceptive, logical outlook and take pride in exceeding expectations