Overview
We’re hiring for an Account Executive (Acturis) to support our growing Insurance team. We are recruiting for an Account Executive to acquire new commercial customers, whilst retaining existing customers by providing exceptional customer service. With over 600 people in the UK and Ireland and over 8,000 employees worldwide, NFP are part of the Aon group and specialise in helping businesses in four core areas.
* Insurance (helping them manage key risks)
* Health and safety (supporting them to create a safer workplace for their employees)
* Employee benefits (helping them reward their people more effectively)
* HR, people and talent (supporting employers and their people to thrive through changes and challenges)
Responsibilities
* Acquire new commercial customers while retaining existing customers by delivering exceptional service.
* Develop and maintain relationships with clients, using high-level interpersonal skills to build mutually beneficial partnerships.
* Develop and implement renewal strategies in line with company procedures to maximise renewal success.
* Ensure customers are correctly insured for all exposures and that appropriate advice is provided.
* Liaise with Account and Claims Handlers to complete supporting documentation and maintain customer service standards.
* Prospect for new customers from the marketplace and market current prospects effectively.
* Maintain and grow a book of business through retention and organic development.
* Understand and apply knowledge of commercial products and the insurance market, including dealing with commercial business insurance programs.
* Develop and maintain relationships with existing customers to support ongoing business needs.
Qualifications
* At least 5 years of commercial insurance experience.
* Ability to build successful, mutually beneficial business relationships through high-level interpersonal skills.
* Exceptional planning, organisational and time-management skills.
* Knowledge of commercial products and the insurance market.
* Experience in dealing with commercial business insurance programs.
* A proven track record of retaining and organically growing a book of business.
* Driving licence.
Benefits and Culture
* Our people-first culture and a rich suite of employee benefits and out-of-work perks.
* Charity and community work: numerous fundraising challenges and events; opportunities to volunteer; award-winning apprenticeship program.
* Social: regular employee events (summer and Christmas), opportunities to socialise, and good office locations.
* Inclusion and belonging: Inclusion and Belonging Committee, policies to ensure fair treatment, access to Business Resource Groups.
* Finances: matched employer pension contributions, life assurance and income protection, lifestyle discounts.
* Work-life balance: hybrid working option, generous annual leave, option to buy additional leave.
* Health and wellbeing: initiatives to support physical and mental health, additional days off for wellbeing.
Note: We’re committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage of the application or interview process, please let our Talent Team know – we’ll do our best to support you.
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