Be part of an iconic story.
At Calvin Klein we foster an inclusive and collaborative culture that celebrates diverse perspectives to connect with associates and consumers. Join us to make a meaningful impact and design your future.
About the Role
The Floor Manager plays a key role in achieving store standards. They lead by example, embrace our entrepreneurial spirit and inspire their team through passion and belief in our brands.
Responsibilities include:
* Ensure the efficient running of the shop floor to achieve high levels of customer service, sales and profit.
* Support the Management team in all personnel, product and merchandising functions, business processes and results for the store.
* Communicate daily with staff their sales goals, KPIs, store results, product sales and other information to help them provide unparalleled service.
* Hold one‑minute meetings at the end of employees’ shifts to summarize performance, provide constructive feedback and recognition.
* Execute and model company best practices in Customer Service, Store Operations, Loss Prevention and Point of Sale.
* Achieve company standards and goals for personal sales results: sales vs budgets, sales per hour and units per transaction.
* Respond to and communicate with the Store Manager on competitors and community information that could impact business.
* Focus staff on the importance of quality relationships with internal and external customers.
* Effectively manage customer complaints in a timely and effective way.
* Analyze store‑level reports and create action plans to improve results.
* Communicate with the Store Manager regarding day‑to‑day operational issues.
* Perform Manager‑on‑duty functions; manage store opening, closing and sales floor.
About You
* Previous track record of supervisory or specialist roles within a premium or luxury brand.
* People‑management experience with the ability to resolve conflict and unproductive disagreements.
* Effective communicator capable of building relationships with ease.
* Team player who recognizes and celebrates contributions and achievements of others.
* Confidence in giving feedback that promotes positive behavioral change.
* Adaptability to change, working quickly in a fast‑pacing environment.
* Energetic and authentic presence on the shop floor.
* Can‑do attitude, initiative to find in‑store solutions.
What We Offer
PVH delivers a competitive and comprehensive benefits program that offers protection, peace of mind and flexibility designed to support associates at home and at work.
We are committed to fostering an inclusive and diverse community with a strong sense of belonging. Qualified applicants will be considered without regard to age, ethnicity, ability, gender expression, gender identity, nationality, race, religion or sexual orientation.
Equal Opportunity Employment
PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job‑related factors such as skill, ability, educational background, work quality, experience and potential.
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