Helpdesk Assistant (Maternity Cover) Location: Dartford, Kent Hours: Part-time - 3 days per week (Monday, Wednesday, Thursday) holiday cover Salary - GBP13 an hour My client is a a building maintenance company based in Dartford, Kent, and they are looking to recruit a Helpdesk Assistant to support theirr Helpdesk and Procurement Team during a period of maternity leave. Purpose of the Role To assist the Helpdesk team with the day-to-day management of client queries, job administration, and coordination with engineers and site contacts. Duties & Responsibilities Handling day-to-day queries from clients Taking inbound phone calls from clients Providing clients with regular job updates Preparing and sending relevant paperwork Ensuring paperwork is completed correctly and uploaded onto the system Preparing quotations Chasing engineers for paperwork and photographs of completed works Calling sites to book in works and liaising with site contacts Ensuring schedules are sent with all relevant information General administration duties, including filing and organising paperwork Working Hours Three days per week (Monday, Wednesday, Thursday) Holiday cover required Flexibility on working days may be considered, however Wednesday is non-negotiable This role would suit someone who is organised, confident on the phone, and comfortable working in a fast-paced helpdesk environment