About the Role
:
We’re looking for a skilled and safety-conscious Gas Supervisor to join our team in Ilford, delivering high-quality gas servicing, repairs, and installations across our clients’ housing stock. Your role will be vital in ensuring that all gas appliances and systems are safe, compliant, and fit for continued use.
To supervise and manage on a day to day basis the gas service program, repair works &/or breakdowns / Installations as required, you will be responsible for a team of Gas Operatives and Sub Contractors who will be carrying out a range of gas work to our clients housing stock to ensure that gas appliances and installations which are worked on are safe for continued use, to safeguard the service users, members of the public, client’s personnel and Mears employees from any potential danger associated with gas.
Key Responsibilities:
1. To monitor and control the work & drive the Health & Safety culture within both the team assigned & the gas team.
2. To monitor progress and completion of works from the Operatives and Subcontractors through the MCM system to achieve the KPI requirements of the Client.
3. Assist your team to provide a comprehensive gas maintenance and installation service within domestic premises, the work must be carried out in accordance with the relevant regulations, standards and departmental procedures. The applicant must be gas qualified and hold current Domestic ACS certification or equivalent in the categories of work required and complete and to maintain all paperwork and electronic data records relevant to the work carried out to ensure completion of the job is confirmed and a comprehensive and accurate history is available for audit purposes, which includes quality, H&S issues and for invoicing purposes
4. To work with other supervisors & other operational gas team members for the purpose of learning from each other to uplift the knowledge & skills of the team.
5. To monitor engineers existing stock and the collection of materials as and when required to meet works orders, in accordance with standard operating procedures for purchasing and van stock control compliance
6. To carry out informal and formal meetings and training sessions to ensure up to date business and job knowledge, communication, skills & progression are maintained. This includes but is not limited to training, re-training, toolbox talks, 1:1’s, probation reviews etc.
7. To participate in call out cover required to ensure contract compliance & service user satisfaction for emergency repairs
Key Criteria
8. Qualified to City & Guilds or NVQ Level 3 in Gas Installation and Maintenance
9. Hold valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1)
10. Line management experience
11. Good understanding of electrical safe isolation and basic wiring principles
12. Knowledge of current gas safety legislation and compliance standards
13. Experience working in social housing or local authority environments (preferred)
14. Excellent communication skills with a customer-focused approach
15. Ability to work independently and as part of a team
16. Strong attention to detail and commitment to safe working practices
17. Flexible and willing to travel across properties
18. Full UK driving licence
Benefits we can offer you:
19. 25 days annual leave plus bank holidays
20. Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
21. Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
22. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
23. Family friendly policies
24. Company Vehicle and Fuel Card
25. Access to EAP Counselling sessions
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.