Salary: £27,000 - 31,000 per year Requirements: I require strong knowledge of Microsoft Windows OS (Windows 10 & 7), including build, configuration, and registry settings. Proficiency in Microsoft Office and a basic understanding of SCCM and Active Directory is necessary. Familiarity with IT service models and ITSM tools (e.g., ServiceNow) is essential. A solid understanding of network technologies, including LAN/WAN/vLAN, Wi-Fi, DHCP, DNS/WINS, PXE, and VPN/remote connectivity. I expect experience with computer peripherals such as printers (including MFDs), docking stations, display screens, and scanners. Exposure to Microsoft Exchange environments and experience with LTSC Channels and KIOSK setups would be a plus. You must be able to obtain Security Check (SC) clearance by having resided continuously within the United Kingdom for the last 5 years, along with meeting other criteria and requirements. Responsibilities: I need you to take ownership of 2nd line support responsibilities, resolving incidents within SLA and contributing to a target of fewer than 2% incidents per month. You should complete assigned tasks within agreed timeframes, ensuring quality and consistency. Carry out Non-Standard Request (NSR) tasks within agreed timelines. Collaborate with Level 3 teams to escalate and resolve major technical issues. Install and configure software and hardware, troubleshooting technical issues across laptops, desktops, networks, printers, and more. You will be required to drive company vehicles to deliver IT equipment and provide hands-on support. I’m ready to work with you to accommodate any accessibility or personal needs. Technologies: Active Directory Hardware Support LAN Network Security ServiceNow VPN Windows More: I’m a leading consultancy seeking a Desktop Engineer who can start ASAP. The position offers a base salary between £27-31k per annum, and it is essential for this role to be on-site five days a week at the client’s site in Barrow-in-Furness. Throughout the recruitment process, I will ask you questions about your security clearance eligibility, including inquiries about your country of residence and nationality. Some positions are restricted to sole UK Nationals for security reasons, so you may be asked about your citizenship in the application process. last updated 4 week of 2026