Job Description
Care Coordinator Home Care
Location: Aberdeen (Office-based with flexible working where appropriate)
Employment Type: Full-time | Permanent
Reports To: Home Care Team Leader / Registered Manager
Position Overview:
As an experienced Care Coordinator, you play a key operational role in ensuring the effective planning and delivery of home care services across our client base in Scotland.
Working within a healthcare recruitment agency, you are responsible for coordinating carers, managing schedules, liaising with service users and families, and supporting compliance. Already embedded in the role, you are relied upon to maintain continuity, respond to change quickly, and uphold high standards of care delivery.
Key Responsibilities:
Care Coordination & Scheduling
* Coordinate and maintain weekly and daily rotas, ensuring appropriate care worker cover for all service users.
* Respond quickly to changes in care needs or staff availability, maintaining service continuity.
* Work closely with recruitment consultants to identify and deploy new or temporary staff as required.
* Liaise with carers and service users to confirm visits and handle day-to-day queries or concerns.
Service User Support
1. Build strong relationships with service users and families, ensuring care packages remain person-cen...