Overview
We are hiring a Reception Team Member (16 hours over two days a week) to help shape the Staycity guest journey.
Staycity is an urban aparthotel brand blending apartment living with hotel quality and consistency. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots - ideal for the modern traveller.
Responsibilities
* Be a Brand Ambassador: Represent Staycity Group with joy, passion, and enthusiasm.
* Make a good first impression with all our guests: display confidence and great communication.
* Amaze our guests: demonstrate attention to detail and outstanding organisational skills.
* Go above and beyond for guests and the team: exceed expectations to create raving fans.
* Bring a positive attitude: radiate positivity and contribute to a vibrant workplace.
* Be kind and treat everyone with respect: foster an atmosphere of kindness and mutual respect among colleagues and guests.
* Experience: Previous experience in a similar property is helpful but not required, as full training will be provided.
* Experience with Opera (PMS): Prior experience is helpful but not required, as full training will be provided.
* Excellent communication and interpersonal skills are required for this role.
Qualifications
* Excellent communication and interpersonal skills.
* Willingness to learn and work across shifts as needed.
Benefits
* Paid family leave (after >1 year of service).
* Flexible working patterns.
* Bonus scheme that rewards high performers, based on core values and property goals.
* Discounted rates for overnight stays for you, your family and friends.
* Refer and earn scheme — up to 550.
* Cycle to work scheme to support a healthy lifestyle and the planet.
* Education support to foster new skills.
* Volunteer days: 2 paid volunteer days per year.
* Employee Assistance Program (EAP) for you and your family.
* An extra day off to celebrate your birthday.
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