Your new company We are currently recruiting for an experienced Housing Officer to support a busy housing association based in the South Side of Glasgow. This is an immediate-start temporary role, initially for 8 weeks, with strong potential for extension or to become permanent. Your new role Managing a designated patch and delivering front-line housing management services Handling tenancy management issues including allocations support, ASB, arrears, and tenancy sustainment Acting as a point of contact for tenants via phone, email, and face-to-face Liaising with internal teams and external agencies to resolve tenancy-related matters Ensuring accurate record keeping in line with housing policy and regulatory requirements What you'll need to succeed Previous experience working as a Housing Officer within a housing association or local authority Strong knowledge of housing management practices and procedures Confidence managing tenant enquiries and complex casework Ability to hit the ground running in a fast-paced environment Experience using Capita or similar housing management systems is highly desirable What you'll get in return This role would suit an immediately available Housing Officer seeking short-term work with the potential for longer-term or permanent opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk