Customer Delivery Driver - Bedford Extra
Join to apply for the Customer Delivery Driver - Bedford Extra role at Tesco.
Our Customer Delivery Driver rate of pay starts from £13.35 per hour and rises to £14.56 for stores inside the M25. Additional payments may apply depending on location. New colleagues are offered a minimum of 16 guaranteed hours per week, with options to work down to 12 hours.
The availability windows are shown; we will schedule contracted hours within these times and you will have 3 weeks' notice of your shifts. We are happy to support flexibility where possible.
Responsibilities
* Delivering your part of the customer shopping trip by ensuring the van and trays are clean and kept tidy/organised.
* Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as you see it.
* Ensuring trays are washed as part of the tray wash process.
* Loading the van as required, checking the van for roadworthiness.
* Talking to the customer about any changes to their order, including substitutions, offering a refund for anything they are unhappy with.
* Taking care of products/deliveries as if they were your own.
* Explaining to the customer that they will not be charged any more for their substitutions.
* Delivering during the customer\'s time slot.
* Calling the customer before arriving at their property if early.
* Calling the store/centre if running 30 or more minutes late.
You will need
* Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
* Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say "Thank you."
* Acting quickly to respond to the changing needs of our customers and embracing change within the store.
* Energetic and driven to deliver beyond expectations, balancing home and work effectively.
* Sharing ideas with your Manager and other colleagues on how we can improve our store for customers.
* A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
What’s in it for you
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
* Request flexible working from day one.
* Colleague Card benefits: 10% off and 15% at pay day weekends; save up to £2,000 a year with your Colleague Clubcard, with an additional card to share with family outside your home.
* Access to free wellbeing services and resources to support mind, body, and life.
* Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
* Benefits to suit you, including discounts, shares, and cycle-to-work schemes.
* Uniform provided and policies to support you in life\u2019s moments big and small.
* Access to colleague networks offering a space for colleagues from diverse backgrounds.
* Click here to read more about the benefits available for our colleagues.
About Us
Tesco's vision is to become every customer\'s favourite way to shop, with a core purpose of Serving customers, communities and the planet a little better every day. We value diversity, equity and inclusion and promote flexible working. We are Disability Confident Leader and provide accessible recruitment; accessibility support is available.
For more information, visit www.tescoplc.com.
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