We have an exciting role on offer within our Finance team as a Workstream Lead.
About Us
We have a fantastic new opportunity for a suitably qualified Workstream Lead to work as part of our Customer Transformation Programme transforming the way the Council delivers Customer Service Solutions. We are looking for someone with a strong track record of reviewing and improving business processes and identifying opportunities to bring similar services together, preferably within a central or local government context. You will be self-motivated, energetic, flexible and resilient individual who can see the bigger picture and thrives in a rapidly changing environment.
An individual who has excellent communication skills with the ability to engage with and influence others to bring them on a change journey. Working within the Council’s transformation portfolio and sitting alongside two other workstream leads (transforming Customer Access and the Customer Experience) you will work closely with internal policy and governance to review existing processes, identify obstacles, inefficiencies, and opportunities for improvement through process redesign across directorates.
The role will identify and bring together similar business processes to create a centralised processing solution where possible. You will need to be able to work under pressure and at pace. You will also need to be able to plan and prioritise activities as well as have a strong ability to build relationships and work collaboratively as part of the team. Middlesbrough is a place with enormous potential.
We are on an improvement journey and there is no better time to join us than right now. If you are looking for your next role this could be the one for you. The full Job Specifications lists the essential skills and knowledge we are looking for in this role.
Please note, this is a fixed term vacancy until 30th April 2026.
If this is you, this may be the opportunity you are looking for!
In return we can offer
* Generous leave entitlement with an option to purchase up to 10 additional days annual leave per year.
* Excellent pension plus top-up options.
* Staff networks run by our staff for our staff.
* Flexible working (dependent on job role).
* Electric car lease scheme.
* Cycle to work scheme.
* Employee benefits portal including Wellbeing and Employee Assistance Programme.
* Staff lottery.
* Travel and car parking schemes.
* Ongoing training and development opportunities.
* Access to numerous salary sacrifice schemes and discount schemes including home electronics and gym membership.
* Fantastic career progression opportunities and lots more!
If you would like to talk through this opportunity further, please contact Debbie Ingoldsby - debbie_ingoldsby@Middlesbrough.gov.uk or 01642 729132.
Please note this post is subject to a Baseline Personnel Security Standard (BPSS) Check, which includes a Verification of Criminal Record check (unspent convictions only).
We operative a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
#J-18808-Ljbffr