Job Title & Location
Complex Care Assistant Driver – Wirral
Pay Rate: £14.24‑£15.30 per hour (including holiday pay)
NOTE: This role requires the right to work in the UK without employer support.
About the Company
Routes Healthcare is a leading complex care provider that supports people in their own homes by delivering specialist 1‑2‑1 care for clients with complex health needs.
About the Role
This is a complex care position where you will provide dedicated, specialist care to clients with long‑term complex health conditions in their own homes.
Responsibilities
- Supporting clients with tracheostomy care, ventilation support, and respiratory needs.
- Managing complex medication regimens and clinical observations.
- Providing personal care with dignity and respect for clients with physical disabilities.
- Supporting clients with PEG feeding and nutritional management.
- Monitoring and responding to changes in client condition.
- Working closely with healthcare professionals and families.
- Providing 1‑2‑1 care in the client's own home.
- Working solo or as part of a 2‑person team on double‑up care packages.
- Following detailed care plans created by our clinical team.
- Maintaining accurate care records and clinical documentation.
- Communicating effectively with clients, families, and the wider care team.
What Makes Complex Care Different
Unlike standard homecare, you will support clients who have significant clinical needs requiring enhanced skills and training, including:
- Long‑term ventilation and tracheostomy care.
- Neurological conditions requiring specialist positioning and care.
- Life‑limiting conditions requiring palliative and end‑of‑life care.
- Complex physical disabilities requiring moving and handling expertise.
Shift Patterns & Hours
- Consistent shift patterns with the same client(s).
- Range of shifts available Monday to Sunday (weekend availability required).
- Day shifts or night shifts available.
- Shifts typically 8‑12 hours depending on package.
- Shifts allocated based on business needs and your availability.
- Once committed to a shift, you must complete the full shift reliably.
What We Offer
Career Development
- Routes Academy programme with specialist complex care training.
- Clinical skills training including tracheostomy, ventilation, PEG feeding.
- Ongoing training and progression opportunities into senior complex care roles.
Support
- Dedicated clinical on‑call team available 24/7.
- Regular clinical supervision and competency assessments.
- Wellbeing and mental health support.
- Work alongside employed Routes care workers only.
Rewards
- £14.24 per hour (includes holiday pay).
- Staff referral scheme with generous incentives (up to £250 per referral).
- Enhanced rates for specialist skills and night shifts.
What You Need – Essential
- The right to work in the UK without needing employer support.
- A full valid UK driving licence and access to a car for work.
- At least 6 months paid care experience in the UK, ideally with complex care experience.
- Reliable, compassionate, and committed to delivering excellent clinical care.
- Willingness to complete specialist training in complex care skills.
Desirable
- Experience with tracheostomy care, ventilation, PEG feeding, or similar clinical skills.
- NVQ Level 2 or 3 in Health and Social Care (training will be provided for suitable candidates).
