Job Description:
Senior Products & Enablement Manager
Bupa Place, Salford - Victory House, Brighton – Angel Court, London – Willow House, Staines – Kirkstall Forge, Leeds
Permanent
Full Time (37.5 hours) per week
Salary £66,200.00DOE and location + Fantastic Benefits
Role Overview
The Senior Products & Enablement Manager will ensure strategic alignment for product development opportunities and outline strategies to define profitable healthcare products within Bupa UKI, ensuring alignment with customer needs, market demands, and the fair value framework. This role will shape specific strategic initiatives through leveraging market insight to scan and identify new products which can be brought to market, and oversee the product development portfolio. The role willpartner with the Commercial business area to develop partnership opportunities and shape approaches to ensure product and market fit. This role will work collaboratively across thePD&PD team, PPT and key stakeholders across the BU/MU, and Groups and will
deputise for the Director. It will present and shape Bupa opportunities with C-suite Executives in prospective partner organisations, The Senior Products & Enablement Manager will play a key role in enabling Bupa UKI’s product strategy and contributing tooverall business objectives.
Key Responsibilities
Strategy & Innovation
1. Shape key components of the Product & Proposition strategy, developing new content and thinking to feed discovery and design opportunities.
2. Ensure strategic alignment with profitability and growth targets across all initiatives.
3. Lead the design and architecture of innovation themes and healthcare product roadmaps and portfolios, including new benefits tailored to customer needs.
4.. Support the development of propositions to meet specific partnership and distribution opportunities, engaging with Commercial and other teams to achieve.
Collaboration & Leadership
5. Work closely with Product & Proposition leads, Commercial teams, and senior stakeholders to identify and develop new product opportunities.
6. Contribute to broader product strategies, including ConnectedCare and emblematic strategic initiatives.
7. Maintain strong relationships with strategy and development roles across UKI, Bupa Health Services, Care Services, BDC, MU, and Group functions.
8. Lead cross-functional teams to deliver strategic opportunities, fostering a culture of collaboration, innovation, and accountability.
9. Deputise for the Director and provide leadership support across the Product Discovery & Development team.
Insights, Market Analysis & Horizon Scanning
10. Monitor market trends, competitor activities, and emerging themes to identifyaligned strategic opportunities.
11. Review market research to inform specific new initiatives focused on profitability and customer value.
12. Collaborate with Heads of Product and Healthcare to explore new medical provisions and services.
Product Roadmap Development
13. Ensure the roadmap portfolio of new products and services is strategically aligned and unlocks the value of integrated funding and provision capabilities.
14. Engage with Commercial and Customer teams to gather insights and validate partnerships and product offerings for key segments (corporate, SME, consumer).
15. Work with Pricing teams to design approaches that meet market demands and profitability requirements across the portfolio.
Market Impact
16. Partner with Heads of Product, Product Engagement, and Delivery to maximise market impact for health and dental propositions.
17. Present product and innovation strategies at internal, client, and broker sessions, supporting new business development.
18. Collaborate with senior executives at prospective partner organisations to shape productopportunities with partnerships in collaboration with Commercial.
Performance Monitoring & Risk Management
19. Define and recommend KPIs to measure product success, customer satisfaction, and business outcomes.
20. Collaborate with Customer Insights to generate data-driven recommendations for future development.
21. Ensure new opportunities adhere to regulatory standards and maintain robust risk management practices.
Team Development
22. Set clear performance objectives for team members, aligning goals with overall product strategy.
23. Provide coaching and development opportunities to enhance team capabilities and support career progression.
Skills & Experience
24. Proven experience in product strategy, innovation, and market analysis.
25. Strong commercial acumen with the ability to align initiatives to profitability and growth targets.
26. Excellent stakeholder management and communication skills.
27. Creative problem-solving and ideation capabilities.
28. Knowledge of UK healthcare market and regulatory environment (preferred).
29. Leadership experience in managing cross-functional teams.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type:
Full time
Job Area:
Locations:
Angel Court, London, Bupa Place, Kirkstall Forge, Staines - Willow House, Victory House, Brighton