Job Description Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas Specifically: Retail - Help with the set up, delivery and close down within our coffee bar and cafe Hospitality - Assist with ad-hoc evening events (these finish by 8pm) Free Issue - Help maintain the service and standards within the kitchenettes