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SuccessFactors Consultant - Onboarding & Recruitment (UK), Stevenage
Client: Jigsaw Cloud
Location: Stevenage, UK
Job Category: Other
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EU work permit required: Yes
Job Views: 10
Posted: 09.06.2025
Expiry Date: 24.07.2025
Job Description:
Ideal Applicant:
Due to business expansion, we are looking for an experienced Onboarding Consultant to join our team.
The ideal candidate should be certified in both Onboarding and Recruitment; however, consultants certified only in Onboarding will be considered.
This is not a sponsored role - You must have existing right to work in the UK or Ireland without Sponsorship.
Job Purpose
To ensure successful implementation by meeting client requirements and expectations, advising on impacts of their decisions, guiding on product options, providing best practices, and driving adoption. The Consultant maintains strong client relationships by establishing high satisfaction and trust through proactive engagement.
SuccessFactors Certifications Required
* Onboarding (THR97) Certification is required
* Recruitment Management (THR83) is ideal in addition to Onboarding
* Recruitment Marketing (THR84) is ideal in addition to Onboarding
Certifications must be active, current, and valid.
Key Responsibilities:
* Manage and support SuccessFactors Onboarding and Recruitment as SME, resolving system issues
* Manage projects and documentation per SAP methodology
* Support and advise during UAT and data migration
* Support upgrades and train super users
* Understand project economics and deliver within budget
* Maintain updated product knowledge
* Support implementation of new or revised processes, including configuration, integration, data migration, testing, and training
* Develop and embed support processes for SuccessFactors modules
* Participate in governance forums and design authorities, providing SME expertise
* Oversee operational administration of Performance Management and Compensation solutions, resolving issues per SLAs
* Collaborate with the Head of Support for ongoing module support and maintenance
Person Specification
Required Experience:
* Experience as an HR practitioner preferred
* Associate Certification required
* Proven success in at least four implementations/support of SuccessFactors Onboarding, Recruitment, and other HR systems
* Ability to engage clients and understand their requirements
* Experience with HR systems integration and configuration
* Strong attention to detail and organizational skills
* Proficiency in MS Word, Excel, PowerPoint
* Excellent communication skills
* Ability to influence stakeholders
Characteristics:
* Proactive, persistent, autonomous, and able to escalate issues
* Highly organized with strong prioritization skills
* Confident in delegation and follow-up
* Effective communicator and influencer
* Approachable, flexible, respectful, with integrity
* Flexible work hours to meet stakeholder needs
* Competent in SuccessFactors Onboarding and Recruitment
* Project management skills and experience
* Ability to transfer knowledge effectively to HR teams
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