Role Overview
The candidate will be responsible for becoming an efficient team member in delivering Business As Usual (BAU) activities within the Client Onboarding team whilst supporting the Client Lifecycle Team Lead in a fast paced Financial Services environment. Graduate level role, where sufficient training will be provided to support the joiner in learning key skills in the Financial Services Sector.
Role Responsibilities
1. Will become responsible for the effective delivery of allocated client lifecycle processes, ensuring that activities are executed to defined service levels and on a timely basis, meeting the requirements of the business
2. Complete onboarding cases for low, medium and high risk clients across all businesses at TP ICAP, undertaking and thoroughly completing all necessary KYC/AML and due diligence checks
3. Monitoring of negative media alerts and where appropriate, investigation and escalation to compliance
4. Utilise screening tools to complete efficient client screening related to BAU cases
5. Responsible for assisting with group mailbox management, responding to queries and the allocation of e-mails within the team
6. Build key relationships with internal Operations stakeholders as well as Front Office Brokers
7. Liaise with the Anti Financial Crime in London on cases that are escalated on AML/KYC risks
People Responsibilities
8. Collaborating with team members to provide an efficient BAU service to clients and driving the reduction of client onboarding times in EMEA
9. Provide feedback on suggestions for process enhancements to senior management
10. Drive a positive culture within the team by supporting all team members in their daily tasks
Experience / Competences
Essential
11. Demonstrates excellent attention to detail, possesses high organisation skills & a proactive approach
12. Demonstrates strong analytical ability and problem solving skills
13. Demonstrates the ability to work effectively in a high pressure environment
14. Highly effective written & oral communication skills; adapts communication style to suit audience
15. Shows evidence of being comfortable working in fast paced or pressured environments
16. Skilled in Microsoft applications software (Word, Excel, PowerPoint, Outlook)
Desired
17. Knowledge of financial markets
18. Previous experience in a similar organization
19. Passion in achieving results and goals
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