About the Role
We are seeking an experienced Operations Manager to join our security team. The successful candidate will be responsible for managing day-to-day operations across multiple security contracts, ensuring high standards of service delivery, compliance, and client satisfaction.
Key Responsibilities
* Oversee security operations across assigned sites.
* Manage and support security officers, supervisors, and site managers.
* Ensure compliance with company policies, SIA regulations, and contractual requirements.
* Conduct site visits, audits, and inspections to maintain service standards.
* Liaise with clients regularly, resolving any issues and ensuring strong working relationships.
* Produce reports on performance, incidents, and staffing.
* Support recruitment, training, and performance management of staff.
* Participate in rota planning and ensure sufficient cover for all sites.
Requirements
* Previous experience as an Operations Manager in the security industry is essential.
* Strong knowledge of SIA standards and security operations.
* Excellent communication and client relationship management skills.
* Ability to lead, motivate, and manage teams.
* Strong organisational and problem-solving abilities.
* Full UK driving licence and flexibility to travel to sites as required.
Job Type: Full-time
Pay: £33,000.00 per year
Language:
* English (preferred)
Work Location: In person