Commercial Administrator and Customer care
Commercial Administrator and Customer care
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We are looking for an Commercial Administrator for our office in Tewkesbury to fit into a dynamic and fast-growing environment that will be trained and coached by our experienced team. Reporting to the Office Supervisor and working alongside a small administration and commercial team, in this role the key responsibilities will include:
* Manage Sample requests and gather, compile, and organize data essential for the company’s business operations to build the company’s database.
* Answering, sorting and prioritising emails and telephone enquiries, redirecting them as necessary and responding to all routine correspondence, including monthly calls to customers regarding intermodal deliveries, providing a high level of customer service at all times.
* Coordinating customer training activities, taking care of booking dates and keeping up to date the applicator trainers’ database.
* Assist project leads in carrying out project related tasks.
* Keep abreast of senior management workloads to provide a high level of support to team members dealing with field service enquiries.
* Provide cover across the team in terms of customer communication as and when required.
* Provide support to the Logistics Office if required.
Previous experience working in a similar role would be highly advantageous but we are very open to considering candidates with administration/customer-facing experience who are looking to undertake a new challenge in their career.
Overall key skills will include excellent communication skills, flexibility, customer care skills, and a good administration ability, coupled with residence near Tewkesbury.
Job Type: Full-time
Schedule: Monday to Friday – 37.5 hours per week
Fassa Bortolo, leader in the construction materials sector, is a dynamic and advanced company that has more than quadrupled the number of its factories since 2000, confirming itself at the top of the national market and opening new international expansion channels. The Fassa Group currently has 19 production sites, of which 16 are in Italy, 1 in Portugal, 1 in Spain and 1 in Brazil. In addition, it includes 3 commercial branches in Italy, 3 in Switzerland, 1 in France, 1 in Spain and 1 in Great Britain, with a staff of over 1,700 employees and sales force.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Administrative
* Industries
Wholesale Building Materials and Construction
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