This is your opportunity to play a pivotal role in one of Belfast's recent boutique hotel openings. Who are we The Bedford Hotel Belfast will be a prestigious boutique hotel set within the iconic Scottish Mutual Building in the heart of the city. With 82 beautifully appointed bedrooms, a destination restaurant, café/bar, and exclusive private dining rooms, The Bedford Hotel Belfast is setting new standards for hospitality in Northern Ireland. Role Responsibilities As Food & Beverage Supervisor, you will support the Food & Beverage management team to ensure quality service and standards while delivering a guest experience that is unique. The key responsibilities of the role will include but not be limited to: Daily supervision of the Food & Beverage areas, ensuring both standards and guest expectations are maintained. Supervising the day-to-day staffing requirements, planning and assigning tasks, whilst establishing performance and development goals for your team members. To empower the team to be able to handle all guest feedback, provide mentoring, coaching and regular feedback. Be part of the team with a visible presence on the floor throughout service times to ensure the standards are met. To be a welcoming host to our guests. anticipating guest needs whenever possible and reacting to these to enhance guest satisfaction, ensuring all guests expectations are exceeded. Deliver effective training and development for your team ensuring all employees are inducted and trained according to Company standards. Drive sales to maximise food revenue, ensuring budgets are met. Ensure all procedures & day-to-day performance comply with legislative and hotel guidelines e.g. Health & Safety, Food Handling & Hygiene Legislation etc. To support in the control of costs through correct stock usage, storage, rotation, par stock levels, purchase order systems and minimising wastage as per Company standards. Complete any other reasonable tasks as delegated by your Line Manager. Key Requirements Previous Food & Beverage supervisory experience, preferably within a hotel environment. Excellent customer service skills, standards driven, good organisational skills Excellent leadership skills with a hands-on approach and lead-by-example work style. Flexibility - to enjoy working different shift patterns and seeing the operation on different days of the week including the weekends. What We Offer: At The Bedford Hotel, we believe that exceptional service starts with exceptional people. We offer: Competitive salary. Training and development programmes. Clear career progression pathways and leadership opportunities. A supportive, employee-centric culture. Recognition and rewards for outstanding performance. Work-life balance initiatives. Why Join Us? Be part of something special: Join the team of Belfast's newest boutique hotel. Innovate and inspire: Work in an environment that encourages new ideas and continuous improvement. Grow your career: Benefit from professional development opportunities designed to help you thrive. Ready to Elevate Your Career? Apply now to join The Bedford Hotel Belfast and become part of a team that values excellence, passion, and progress. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Apply button below to Login/Register.
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