Job Description
****On site 5 days a week - MUST drive and own a car - ITIL Foundation or CompTIA certs****
£30-34,000
2nd line Desktop Support, IT Support Technician, Helpdesk, 1st & 2nd line, Microsoft/ Windows, Hardware & Software, AD, ITIL Foundation or CompTIA, Drive and own a vehicle, Onsite 5 days a week.
A financial services firm are seeking a reliable and skilled 2nd line IT Support Engineer. They require ITIL foundation cert, or CompTIA certs.
This mid-level role ensuring smooth operation of their desktop environment and IT systems.
You will be providing timely support and maintenance for desktop software and hardware within the organisation and involves troubleshooting hardware issues, installing and configuring software applications, and ensuring user workstations operate efficiently and securely.
Key responsibilities include resolving user-reported issues, managing hardware inventories, assisting with software updates, and maintaining endpoint security compliance
Key Responsibilities:
1. Provide 1st/2nd line support for hardware, software, and desktop issues (Windows environment)
2. Administer and troubleshoot Active Directory